Automotive Service Advisor
2 weeks ago
We are looking for an enthusiastic Junior Automotive Service Advisor to join our service team. We are willing to train those without automotive experience but with the right aptitude for success.
If you are looking for an opportunity to break into automotive service and/or someone making a career change this is for you.
**What We Offer**:
- Group Benefits Program
- Competitive compensation package
- Ongoing training initiatives
- Positive team atmosphere
- Opportunity for growth within our organization
**Position Overview**
Assist with the daily duties of our Service Advisors prepping yourself for the next step in your career with us. Contacting our service customers you will be expected to create the impression of the Nissan brand, promoting and ensuring a high level of customer satisfaction. You will helping us create a 'wow' factor with our service clients by promptly and warmly greeting customers, enhancing the sale of labor and parts and advising and providing recommendations and estimates for the diagnosis of vehicle problem(s). Helping with internal workorders and learning the process.
**Skill Requirements**
- Must have excellent communication and interpersonal skills and a desire to ensure 100% customer satisfaction
- Excellent follow-up skills
- Excellent organizational skills - being able to monitor open repair orders and current status of vehicles while in for repair, keeping customers informed at all times
- Working knowledge of the ADP/CDK operating system and warranty procedures would be an asset
- Good presentation skills, able to explain the features, benefits and advantages of recommended services and required repairs to customers while their vehicles are in for servicing
- A team player with a positive attitude
**Requirements**:
- A valid ON driver's licence and clean driver’s abstract are required
- Flexibility to work some evenings and Saturday's (in rotation)
**Job Types**: Full-time, Permanent
**Salary**: $45,000.00-$75,000.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- Vision care
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
Application deadline: 2023-07-18
Expected start date: 2023-08-01
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