Store Manager
7 months ago
**Job Title**: Store Manager - Burrito Franchise
**Location**: Oakville, Ontario, Canada
**Responsibilities**:
- **Operational Management**:
○ Ensure smooth day-to-day operations of the store, including opening and closing procedures.
○ Monitor inventory levels and place orders as needed to maintain stock levels.
○ Oversee food preparation and quality control to ensure adherence to brand standards.
○ Implement and enforce health and safety regulations to provide a safe working environment for staff and customers.
- **Customer Service**:
○ Lead by example in providing excellent customer service and resolving customer complaints or issues effectively.
○ Train staff on customer service best practices and ensure consistency in service delivery.
○ Solicit customer feedback and implement improvements to enhance the overall customer experience.
- **Team Leadership**:
○ Recruit, train, and motivate a high-performing team of kitchen staff and front-of-house employees.
○ Set performance expectations and provide regular feedback and coaching to employees.
○ Foster a positive work environment that promotes teamwork, collaboration, and employee satisfaction.
- **Financial Management**:
○ Manage store expenses and labor costs to ensure profitability.
○ Monitor sales performance and implement strategies to drive revenue growth.
○ Prepare and analyze financial reports to identify areas for improvement and cost-saving opportunities.
- **Marketing and Promotion**:
○ Execute marketing initiatives and promotional campaigns to attract new customers and drive sales.
○ Collaborate with the franchise owner and marketing team to implement brand marketing strategies at the local level.
○ Actively engage with the local community to build brand awareness and generate customer loyalty.
**Qualifications**:
- Previous experience in a managerial role within the food service industry, preferably in a fast-casual restaurant environment.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills.
- Knowledge of food safety and sanitation regulations.
- Proven track record of driving sales and achieving financial targets.
- Flexibility to work evenings, weekends, and holidays as required.
**Education**:
- High school diploma or equivalent.
- Additional certification or training in hospitality management or related field is an asset.
**Benefits**:
- Competitive salary commensurate with experience.
- Performance-based incentives.
- Opportunities for career growth and advancement within the franchise network.
- Employee meal discounts.
- Health and dental benefits package.
**LMIA is available
**Option to buy stack in franchise with profit sharing is also available
Pay: $18.00-$24.00 per hour
Expected hours: 30 - 60 per week
**Benefits**:
- Discounted or free food
Flexible Language Requirement:
- French not required
Supplemental pay types:
- Bonus pay
- Commission pay
- Tips
**Education**:
- Secondary School (preferred)
**Language**:
- English (required)
Work Location: In person
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