Practitioner Enquiries Officer

4 weeks ago

Fredericton, Canada Department of Health Full time

**DEPARTMENT OF HEALTH**

**PRACTITIONER ENQUIRIES OFFICER (ASL 5)**

**OPEN COMPETITION**

**FREDERICTON**

The Department of Health has an opening for a Practitioner Enquiries Officer within the Medicare and Physician Services Branch in Fredericton.

Responsibilities include, but are not limited to the following:

- Organizing, planning and conducting certain aspects of investigations; which may include identifying, researching and analyzing any assessment or payment irregularities;
- Adjustments related to WorkSafe New Brunswick claims;
- Assessing to determine correct and accurate payment for all oral and written enquiries from Dental/OMS (Oral Maillofacial Surgeons) and Practitioners which may include but is not restricted to communication with Practitioner Offices, Medical Consultants, and the New Brunswick Medical Society;
- Documenting system/business requirements, medical practices/trends, maintaining files/records and tables with respect to the Schedule of fees, and
- Interpreting Acts, Regulations and policies.

All tasks must be performed with a high degree of accuracy.

**ESSENTIAL QUALIFICATIONS**:High School diploma or GED supplemented by the successful completion of a one year post-secondary diploma, in a related field, which includes Medical Terminology. A minimum of six (6) years' experience that includes one (1) year working in a health related environment. Knowledge of MS Office and Excel is also required. An equivalent combination of training and experience may be considered.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please ensure that preferred language for assessment is identified on your resume.
- Experience in claim assessment;
- Experience in interpreting, Acts, Regulations and Policies;
- Experience in dealing with confidential information, and familiarity with Personal Health Information Privacy and Access Act.
- Effective Interactive Communication;
- Information Seeking;
- Results Orientation;
- Client Service Orientation.
- Ability to Use Office Technology, Software and Applications;
- Planning and Organizational Skills;
- Written Communication.

Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

**Salary: $2,003 to $2,432 Bi-Weekly**

Department of Health

Human Resources

4th floor, 520 King Street

Fredericton, NB E3B 5G8

Telephone: (506) 453-4331

We promote a scent-reduced environment.

We are an Equal Opportunity Employer.
- Check out what it is like to work at the Government of New Brunswick, where we are working together as _One Team One GNB_ to improve the lives of New Brunswickers every day_

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