Housekeeping Supervisor Full Time

7 months ago

Kanata, Canada Wingate by Wyndham Kanata West Ottawa Full time

Job description

**HOUSEKEEPING SUPERVISOR -**

**Role Summary**: Responsible for directing the activities of the Housekeeping Department in a manner that will ensure Wingate guests are provided with clean, attractive, well-maintained rooms, and a secure place to stay. The Housekeeping Supervisor will adhere to Wyndham’s Count on Us service policy.

We are eager to meet with talented, passionate, motivated individuals who are looking for a unique opportunity to achieve personal and professional growth.

You are ready to be a part of a supportive team where you are afforded the freedom to do the job that you were hired to do and one where your individual talents and personality are recognized and appreciated. A workplace where your input and contributions are always welcomed along the road to challenging you to achieve more success.

**Diversity Is Our Strength**

At Wyndham, our mission is to make hotel travel possible for all people. To achieve this, we need a team that reflects the guests that we serve. We believe in inclusion. We celebrate diversity. We are committed to equal opportunity of employment. In building our team, we welcome the unique attributes that you possess in terms of your education, experiences, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, color, religion, disability, sexual orientation and beliefs.

**Areas of Accountability**:

- Recruits, interviews, hires, orients and trains new employees, as well as updates the training of existing employees.
- Prepares work schedules, ensure daily efficiency standards are met, actual calculations and ensures housekeeping standards are met.
- Takes monthly or weekly inventories of linen, cleaning chemicals and laundry chemicals. Prepares requisitions or places orders for those items and room supplies. Ensures that budgeted expense goals are met through proper usage and control of those items.
- Maintains all required employee records such as time cards, comment cards concerning housekeeping staff, schedules, and provides management with all necessary documentation required.
- Cleans rooms or works in laundry when necessary due to lack of required number of employees, employee absenteeism or lack of projected occupancy.
- Maintains security for guests and property by insuring that guestroom doors are closed and locked at all times, linen and storage closets are closed and locked at all times, key cards are controlled, lost and found articles are properly logged and securely stored. Reports suspicious activity by guests or others and observes all security and safety measures.
- Maintains security for employees by insuring that each Room Attendant places their housekeeping cart in front of the guestroom door while cleaning the room, leaves the television and music turned off, places personal items in the employee lockers, and follows all safety and security procedures set by the property.
- Prepares Room Attendant Daily Report, assigns specific rooms to each room attendant, supervises housekeeping personnel to ensure that carts are properly stocked and that all room cleaning and laundry work assigned is completed according to Wingate by Wyndham’s standards.
- Inspects all rooms for cleanliness and maintenance issues every day.
- Reports maintenance issues by completing maintenance slips and follows up in maintenance work in rooms to ensure that work is completed.
- Prepares and ensures the Daily Room Report is accurate and loaded into the PMS showing accurate status of each room.
- Maintains the First Aid kit to ensure that it is completely stocked at all times.
- Ensures the employee break room is comfortable, clean and well maintained.
- Maintains a file or notebook with all SDS sheets.

**What we are looking for**
- 1-3 years experience in hotel housekeeping supervisory role, laundry or similar experience is ideal
- Ability to work independently
- A team-first attitude
- Detail oriented
- This role is a physically demanding role and may include repetitive bending, pulling, carrying, lifting and pushing (up-to 75 lbs.)

**Wingate by Wyndham team members all**:

- Foster a spirit of teamwork while ensuring the department provides superior customer service to hotel employees and guests alike.
- Embrace our Count On Me service culture, a hallmark of Wyndham Hotels & Resorts
- Maintains safe working conditions by following safety rules and procedures and notifies management of problems where necessary.
- Ensures hotel management is informed of all unusual problems or matters of significance.
- At all times projects a favorable image of Wingate by Wyndham Hotels
- Performs all duties and responsibilities in a timely and efficient manner in accordance with the hotel policies and best practices to achieve the overall objectives of this position.

**Job Types**: Full-time, Part-time, Permanent

Pay: $18.87-$19.57 per hour

Expected hours: 16 - 40 per week

**Benefits**:

- Dental care
- Extended

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