Custodian

**AGENCY SUMMARY**
Women’s Habitat is a multi-service feminist organization supporting women-identified individuals and their dependents impacted by intimate partner and familial violence and poverty. Women’s Habitat provides shelter and services to self-identified women and their dependents who are survivors of violence. Both the residential (opened in 1978) and outreach community services and programs (opened in 2006) offer a suite of trauma-informed VAW (Violence Against Women) services to support self-identified women and their dependents. The shelter is a harm reduction facility.

**JOB SUMMARY**
The primary responsibility of the Custodian is to ensure the overall cleanliness and sanitation of the Shelter and Outreach locations.

**RESPONSIBILITIES**
- Clean and maintain the Shelter and Outreach locations.
- Perform cleaning of the Shelter including bedrooms, office, kitchen, living and dining areas, corridors and stairwells, 5 resident bathrooms and 2 common bathrooms.
- Performa cleaning of the Outreach location including offices, kitchen, 4 bathrooms, playroom, meeting rooms, corridors and stairwells.
- Clean floors and stairs by sweeping and dry/wet mopping. Mix cleaning solutions and use equipment including but not limited to mops, brooms and buffers.
- Vacuum and clean all carpeted areas using vacuum
- Move furniture to allow for access to areas for cleaning and/or set up areas for special functions
- Collect garbage, recycling and compost, empties bins, bags and carries outside. Treats for infestation, as necessary.
- Wash bins and garbage area for both locations as required.
- Report repairs as needed, maintenance performed, vandalism, etc. to supervisor as required.
- Dust window sills, cabinets, etc. as requested.
- Clean and store equipment and machinery used on shifts, such as buffers and accessories, mops, brooms, vacuums, steam cleaners, pails, etc.
- Clean/dust/wash furniture, cabinets, walls, equipment, appliances, radiators, tables, vents, chairs, windows, sills, ledges, storage areas, etc.
- Clean/wash/disinfect toilets, sinks, showers, bathtubs, shower rooms/curtains, dishes, mattresses, telephone, etc.
- Replenish paper towels, toilet paper, soaps, etc. as necessary
- Clean spots on walls and carpets
- Vacuum carpeted floor areas, ceiling corners, furniture as required
- Empty and clean wastebaskets and reline baskets
- Stock cleaning closets and maintain cleanliness of same
- Clean outside shelter location
- Remove snow and salt sidewalks, walkways and driveways if snow removal company has not arrived
- Maintenance of backyard at shelter
- Ensure health and safety guidelines are met
- Willing and able to take on other duties as assigned

**CORE COMPETENCIES**
Each employee will adhere to, and reflect in all areas of her work, the policies, procedures, mission and values of Women’s Habitat. Therefore, each employee will have the following competencies:
1. Ensure that the Health and Safety guidelines are followed in accordance with the policies and procedures of the agency.

2. Ensure appropriate notification of child abuse as required by the Child and Family Services Act.

3. Adhere to and abide by Women’s Habitat’s harm reduction philosophy.

4. Ability to conduct trauma-informed work when dealing with agency clients.

5. Understand and adhere to the Ontario Human Rights Code at all times and in all aspects of her work.

6. Understand and implement anti-oppression and equity principles in all aspects of her work.

7. Ability to respond to a crisis in ways appropriate to one’s role at Women’s Habitat.

8. Demonstrate willingness and the necessary skills to attend to conflict and tension with colleagues and non-client stakeholders.

9. Engage in constructive communication with peers, staff, clients, volunteers and other stakeholders, share information in an appropriate and timely manner and adhere to the agency’s confidentiality agreement.

10. Ability to critically examine how she carries out her role and takes responsibility for the impact of her behaviours on others.

11. Demonstrate a commitment to continuous learning in order to ensure the delivery of high quality service.

12. Has the ability to work collaboratively as part of an effective team to best meet the evolving needs of clients and advocate on their behalf.

13. Build strong working relationships and communication with colleagues, the management team and other stakeholders to ensure optimal efficiency and fulfillment of Women’s Habitat’s mandate.

14. Ensure timely, accurate and effective communication with regards to Women’s Habitat and/or program specific policies and procedures.

15. Able to manage competing and conflicting priorities effectively and efficiently.

16. Flexible and open to learning new concepts.

**QUALIFICATIONS**:

- Minimum Grade 10 education
- At least one year experience as a commercial cleaner
- Ability to maintain discretion amongst residents and clients
- Capable of stay