Pharmacy Assistant

3 weeks ago

Cambridge, Canada CareRx Full time

**About CareRx**

CareRx is Canada's leading provider of pharmacy services to seniors communities. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres strategically located across the country. This allows us to deliver medications in a timely and cost-effective manner and quickly respond to routine changes in medication management. We use best-in-class technology that automates the preparation and verification of multi-dose compliance packaging of medication, providing the highest levels of safety and adherence for individuals with complex medication regimes. We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.

Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have an opportunity for you.

**Position Summary**

As a Pharmacy Assistant you will be reporting to the Operations Manager within our Cambridge pharmacy. The position is responsible for entering prescriptions into the computer system Kroll, as well as entry in electronic MAR programs such as Point Click Care and MedeCare and maintenance of these patient records.

We are committed to providing excellent patient care, with superior communication skills within a fast-paced environment that services the needs of our Homes. We provide an employee friendly team environment in which goal-oriented individuals thrive as they achieve demanding challenges.

**Your Day To Day**
- Perform operational duties such as: inputting new or refill prescriptions ensuring legality & interpretation; verifying consent forms & patient information; assisting pharmacist with documentation; flagging Medication Review or professional services; third party management & reconciliation
- Create new patient profiles and maintain existing patient records on the database
- Maintain customer service expectations in a timely manner, knowing when to involve pharmacist
- Answering and resolving telephone inquiries
- Prepare prescription label printouts
- Perform other duties as assigned

**What You Bring To The Team**
- Post-Secondary diploma in a Pharmacy Assistant program
- Minimum one year of data entry experience within operations for Long Term Care preferred
- Knowledge of Kroll system preferred
- Proficiency in eMAR (Catalyst oneMar, Mede-Care and Point Click Care (PCC) an asset
- Excellent communication, problem solving and interpersonal skills
- Superb customer service skills are essential
- Professional phone etiquette
- Attention to detail and ensuring accuracy is highly required
- Weekend and statutory holiday rotations is required

**Application Process**
- All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted._

**Behaviors**: Preferred
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

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