Counter Sales Associate

Do you enjoy building a rapport with customers and better understanding their needs?

Are you sales oriented?

If you’ve answered yes to these questions, then come join our team at Bartle & Gibson

We are currently in search of a career orientated person to join our Customer Service team on both the plumbing and electrical side. The position operates in a fast paced, dynamic, rewarding environment and will assume responsibility for all counter sales and product returns while providing expertise as a member of the customer service team.

**WHY WORK FOR US**
- Company paid benefits
- Employee and Family Assistance Program (EFAP)
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- #GIVEBACK Program
- Personal Milestone Recognition Program
- Safety shoe reimbursement
- Perkopolis Partnership
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products

**OUR MISSION**

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

**OUR VISION**

Be the preferred wholesaler by providing superior customer experiences.

**DUTIES AND RESPONSIBILITIES**
- Offering exceptional customer service at our counter and over the phone
- Responding to inquiries and processing incoming calls and orders
- Processing orders in the system
- Sourcing materials for customers when currently not in stock
- Consistent training and understanding of current products
- Developing and maintaining positive customer relationships
- Handling returns as required
- Keeping counter and sales area clean
- Merchandising and showcasing product
- Other duties as required

**SKILLS AND COMPETENCIES**
- Exceptional customer service skills
- Ability to develop long-term relationships and generate referrals from your customers
- Excellent communication skills
- Impeccable organizational skills with high attention to detail
- Time management & multitasking skills to serve several customers at the same time
- Strong networking skills, outgoing personality
- Self-motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast-paced work environment

**EXPERIENCE AND EDUCATION**
- Minimum grade 12 education **required**:

- Post-Secondary courses in Plumbing, Electrical or Heating are considered **an asset**:

- Knowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered **an asset**

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.