Cemetery Clerk Pt

**Cemetery Clerk PT**

**Competition Number**

2023-338

**Job Code**

0054

**Posting Date**

July 26, 2023

**Closing Date**

August 13, 2023(at 6:00pm)

**Job Status**

Continuous Part-Time

The
- **City of Kitchener** is a vibrant and dynamic city of approximately 270,000, in the heart of southwestern Ontario. As the largest municipality in Waterloo Region, Kitchener continues to be poised for development and growth, enhancing its reputation as a leader in city-building and innovation, with nationally recognized strategies to build its neighbourhoods, its digital infrastructure, and its diverse economy.The
- **City of Kitchener** is WHERE you want to work Learn more about the top reasons to join us:
**Why work at the City of Kitchener**

**Responsibilities**:
- Provide administrative support to the Manager and Supervisor of Cemeteries.
- Responsible for providing a high level of customer service. As the first point of contact for the majority of cemetery customers you will be required to be knowledgeable in a wide variety of areas within the bereavement industry and assist with the provision of a multitude of key tasks.
- Responsible for meeting with families to discuss cemetery options, products and services, completion of sale and associated paperwork.
- Responsible for utilizing cemetery system for general inquiries, entering payments, producing reports and certificates.
- Respond to inquiries from bereavement industry partners (e.g., funeral homes, monument dealers) providing accurate information.
- Responsible for utilizing the cemetery system and other resources to receive, input information and distribute the paperwork required for the completion of interments and maintenance work.
- Responsible for maintaining accurate cemetery records and ensuring required documents are received.
- Responsible for selling and booking events at the Dedication Centre.
- Completion of cemetery sales in the cemetery system.
- Completion of cemetery administrative tasks, including filing, scanning, and photocopying.
- Responsible for receiving, entering, and verifying orders for memorialization.
- Utilizing the cemetery system to generate invoices and mailings pertaining to accounts receivable.
- Utilizing SAP to input accounts payable and for reviewing cemetery accounts.
- Completion of various types of presentations and duties for special events.
- Responsible for edits and uploading sales material to the cemetery website.
- Completion of daily requirements pertaining to balancing payments and entering deposits into the deposit slip system.
- Completion of weekly time entry into People Soft and maintenance of accurate Personnel reports.
- Receiving, verifying against bylaws and cemetery system, and processing of foundation orders.
- Performs other related duties as assigned.

**Requirements**:
- Minimum Grade 12 diploma with 6 months related experience.
- Valid MTO full class ‘G’ driver license in good standing and have access to a personal vehicle to travel between locations.
- Must be proficient in the use of software packages such as Excel, Word, Teams, PowerPoint.
- Must have a high level of accuracy and well-developed keyboard skills.
- Must have excellent interpersonal, communication, conflict resolution, and customer service skills.
- Must have excellent organization skills with an ability to manage multiple tasks and deadlines and proven ability to work independently.
- Ability to deal with competing priorities; anticipate needs, gather, and compile information as requested; maintain accurate records.
- Must have excellent public relations and sales skills.
- Must have highly developed coping skills to deal with emotional and stressful situations.
- Must be available to work various hours including evenings and weekends.
- Preference will be given to staff possessing experience with the City of Kitchener deposit slip system.
- Preference will be given to staff possessing experience with SAP in accounts payable module.
- Must be reliable with a good attitude and employment record.

***

**We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please contact Human Resources at**
**,**
**or 519-741-2200 ext. 7261 to make your needs known, so that we can support your full and equal participation throughout the hiring process.**
- Please note that as per Human Resources Policy _
- HUM-HIR-_
- 110, "Employment of Relatives of Staff Members and Elected Officials":_
- "The immediate relatives of staff of the Human Resources Division, all _
- Directors,_
- General Managers_
- , or the Chief Administrative Officer and Elected Officials shall not be employed by the City in any capacity._
- The immediate relatives of all other Management personnel shall not be employed where such employment would be:_
- 1. within the same Department in the case of permanent full-time, tempo