Field Tech

3 weeks ago

Surrey, Canada RESA Power Full time

**Position Summary**

This position requires a qualified, service-oriented individual to perform operation, maintenance, installation and troubleshooting of assigned equipment. A qualified individual must be able to test, inspect, troubleshoot, operate equipment and repair high voltage equipment. They must be able to manage small to large size projects with good project management and organizational skills. They must be self-directed and very committed to customer satisfaction. Excellent communication skills with clients, peers and management are essential.

**Responsibilities**:

- Primary responsibility will be to perform trouble shooting, electrical / fluid testing, repairs and fluid services of transformers, rectifiers, regulators and high voltage components. This is specific to the Transformer Services Division. Complete incoming, visual inspection for electrical and mechanical defects.
- Troubleshoot, test, maintain, redesign, rebuild, retrofit, and/or repair electrical equipment. May weld and/or paint as assigned. Equipment may include but not limited to transformers, switchgear and/or breakers on Customer site(s). Equipment will vary by location but may include but not limited to transformers, low or medium voltage circuit switchgear, and breakers.
- Complete test reports to Company and Customer standards and timelines.
- Demonstrate a continual effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively with other departments to provide a quality and seamless operation.
- Communicate PM, Manager or other designee for effective problem resolution and transfer of pertinent information on jobs in process and complete.
- Maintain strong client relationships, prepare project estimates, expand project work scopes and assist in negotiating extra charges.
- Ability to walk through customers’ sites, inspect problem(s) & report problem(s) to Sales and Project Management.
- Help manage the on-going schedule and travel planning to facilitate timely response to customers.
- Work may require flexible hours, weekends, holidays, and night work. Must be available for out-of-town work.
- Mentor and train Field Techs as directed.
- Work with members of a team to effectively complete work assignment. Receive information from team members and/or leadership regarding customer needs and product requirements and utilize this information to effectively complete jobs.
- Maintain a neat and orderly work area; Observe all company, local, and federal safety rules, location and company best practices, and company policies and procedures.
- Other duties as assigned.

**Required Experience and Qualifications**:

- Degree or diploma in Electrical Engineering and a minimum of 3 years of experience.
- Must be registered and in good standing with respective provincial associations such as P.ENG, EIT, CET, PTECH, or ASCT
- Knowledge of various safety standards such as OSHA and any state safety standards
- Knowledge of industry standards such as NETA, OSHA, IEEE and NFPA
- Proven mechanical skills and/or experience with different types of low and high voltage equipment (requirement varies on location).
- Able to effectively problem solve.
- Basic computer skills for data entry, looking up information, and/or creating reports.
- Able to communicate oral and written communication skills; follow directions-written direction, oral direction, reading work orders and/or specs as assigned; work in a team environment and communicate with team, various departments, and/or Customers as business needs dictate.
- Customer Focused-able to meet deadlines, work on multiple projects, and produce a quality work product

**Who we are**

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade

**Our Mission**

RESA Power is the industry leader in electrical life extension products and services with many locations across the United States and Canada. We are experts in servicing major power distribution and control markets and have one of the largest inventories of obsolete and hard-to-find components in the industry. ~ Service is our product

**Core Cultural Competencies**

**We do it right**
- We pride ourselves on our integrity and expertise. We don’t cut corners.
- You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
- You conduct yourself professionally, ethically, and honestly.
- You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk t

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