Store Manager

2 weeks ago

Edmonton, Canada Mobile Klinik Full time

Mobile Klinik is on a journey to become Canada’s “one stop phone shop” providing customers across the country with a premier destination for all of their phone needs. We buy, sell, repair and connect and can help with all things wireless. A wholly owned, independently operating subsidiary of TELUS Corp, Mobile Klinik is an exciting growth company in the midst of significant national expansion with a mandate to build 200+ stores from coast to coast.

**Responsibilities**:

- Manage store operations, including staff scheduling, inventory control, and customer service.
- Maintain a clean and organized store environment.
- Develop and implement strategies to increase sales and profitability.
- Develop and implement marketing plans to promote store products and services.
- Train, motivate, and evaluate staff performance.
- Monitor customer feedback and develop strategies to improve customer satisfaction.
- Deliver on key performance indicators and sales targets
- Enable a best-in-class customer experience
- Interview, hire, train, schedule, coach and manage the performance of store smartphone repair Technicians
- Enable employee engagement, collaboration and teamwork
- Manage inventory, including receiving and ordering parts and products, including Certified Pre-owned phones and accessories, efficiently and effectively
- Perform accurate inventory counts and ensure strong ticket management processes in our Point of Sale system
- Be the face to the community in the area your store operates. Develop referral relationships, execute promotions, and ensure top-of-mind awareness for Mobile Klinik
- Grow revenue and manage expense budgets to deliver bottom-line performance
- Manage executional excellence in the diagnosis, repair and testing of smartphones and tablets, sale of post paid and pre paid wireless plans, certified pre-owned devices and accessories and protection plans.
- Lead the team in delivery on the customer journey by ensuring that the customer is provided best-in-class repair, care, sales and services through the sales execution of Mobile Klinik’s Customer Connection Loop
- Represent the Mobile Klinik brand with professionalism and integrity at all times
- Be the primary point of communication with your store team.
- Schedule and communicate all shifts to all team members in a timely and effective manner
- Develop expert-level knowledge and lead the execution of the store processes, policies and procedures

**Core Competencies**
- Experience working in a retail, fast-paced, consumer-facing environment
- Have a background and expert knowledge in the smartphone industry, and/ or retail sales.
- Thrive on leading teams to shared success; you lead by example and excel at coaching and inspiring
- Proven ability to impact sales results and grow productivity
- Passionate about the customer experience and the ability to influence customer decisions and employee behaviour
- Aptitude, strong interest in technology
- Self-motivated, competitive, a strong communicator, organized and detail-oriented
- Ability to work retail hours

**Salary and Benefits**
- Competitive Salary: 40K to 60K annual. Later is a combination of Base Pay and Store Performance based bonus.
- There is also an opportunity to be part of business ownership structure and receiving further compensation as a percentage of ownership and percentage contribution to the operations of the business.
- Generous and lucrative wireless plan sales compensation program
- Optional benefits after 3 months of service
- Professional training, growth, and development opportunities
- Employee discount on goods and services
- Become part of the Telus Ambassador Program and get 40% off your monthly Telus mobility bill
- Telus/Koodo Friends & Family rates

**Mobile Klinik** is an equal opportunity Employer, we are equally committed to providing accommodations for persons with disabilities. Reasonable accommodations are available at all stages of recruitment, selection and employment. If you require an accommodation, we will work with you to meet your needs.

Pay: $40,000.00-$60,000.00 per year

**Benefits**:

- Extended health care
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

Application question(s):

- Describe an opportunity at Mobile Klinik, that you could leverage to activate customers on a TELUS or Koodo plan, if they came in for a Apple iPhone 8 screen repair?
- Describe your management style and how you motivate your staff?

**Experience**:

- Mobile Repair: 1 year (preferred)
- Retail management: 1 year (required)
- Retail sales: 1 year (required)

Work Location: In person

Expected start date: 2024-06-19

  • Store Manager

    3 weeks ago

    Edmonton, Canada Mission Thrift Store Full time

    Mission Thrift Store Edmonton 2 is currently seeking a full-time Manager who understands and supports the vision and volunteers to effectively operate the store. The Manager needs to be vibrant, passionate and have an entrepreneurial customer service, understand inventory control, pricing, health and safety regulations, delegating, motivating, marketing and...

  • Store Manager

    1 week ago

    Edmonton, Alberta, Canada Mission Thrift Store Full time

    Mission Thrift Store Edmonton 2 is currently seeking a full-time Manager who understands and supports the vision andvolunteers to effectively operate the store. The Manager needs to be vibrant, passionate and have an entrepreneurialcustomer service, understand inventory control, pricing, health and safety regulations, delegating, motivating, marketingand...

  • Assistant Store Manager

    4 weeks ago

    Edmonton, Canada The Volcom Store Full time

    Volcom in West Edmonton Mall is hiring a full time, permanent Store Manager. The Volcom Store is the shopping destination for Volcom branded clothing and accessories for kids, women and men. Live the snow, skate and surf lifestyle with Volcom. This is the perfect job if you're driven by sales, exceed at customer service and have a passion for developing...

  • Assistant Store Manager

    4 hours ago

    Edmonton, Canada The Volcom Store Full time

    Volcom in West Edmonton Mall is hiring a full time, permanent Store Manager. The Volcom Store is the shopping destination for Volcom branded clothing and accessories for kids, women and men. Live the snow, skate and surf lifestyle with Volcom. This is the perfect job if you're driven by sales, exceed at customer service and have a passion for developing...

  • Store Manager

    3 weeks ago

    Edmonton, Canada Warehouse One - The Jean Store Full time

    **Store Manager** **Edmonton West, AB** As a Store Manager with Warehouse One, you have a direct hand in leading your store to success! In this role, you get the opportunity to model outstanding customer service, take ownership in your store’s sales performance and operations, and coach your team to be their best. **What’s in it for you** - 50% off...

  • Assistant Store Manager

    1 week ago

    Edmonton, Canada Warehouse One - The Jean Store Full time

    **Assistant Store Manager** **West Edmonton Mall, AB** As an Assistant Store Manager with Warehouse One, you can make a direct impact in your store’s success! In this role, you get the opportunity to model outstanding customer service, take ownership in your store’s sales performance and operations, and coach team members to be their best. **What’s...

  • Assistant Store Manager

    3 weeks ago

    Edmonton, Canada Below The Belt, Retail Store Full time

    Below The Belt Store in Kingsway Mall is an independent, Canadian owned clothing and accessory retailer for Men and Women. We believe in supporting fellow Canadian brands while offering customers the best selection of brands like Levi's, Carhartt and tentree. Below The Belt Store is hiring an Assistant Manager. This is the perfect position for someone with...

  • Assistant Store Manager

    1 week ago

    Edmonton, Alberta, Canada Below The Belt, Retail Store Full time

    Below The Belt Store in Kingsway Mall is an independent, Canadian owned clothing and accessory retailer for Men and Women. We believe in supporting fellow Canadian brands while offering customers the best selection of brands like Levi's, Carhartt and tentree.Below The Belt Store is hiring an Assistant Manager. This is the perfect position for someone with a...

  • Assistant Store Manager

    2 weeks ago

    Edmonton, Canada Mr. Big and Tall Store - North Town Ctr. Full time

    _**Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!**_ **Grafton Apparel Ltd., owner and operator of Tip Top, George Richards & Mr. Big & Tall Menswear is a Canadian company that has been in business for over 100 years. Taking its strength from...

  • Liquor Store Manager

    3 weeks ago

    Edmonton, Canada Royal Imperial Liquor Store Full time

    Work Term: Permanent - Work Language: English - Hours: 36 to 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years - or equivalent experience **Work setting**: - Liquor and wine store - In shop **Tasks**: - Manage staff and assign duties - Study market research and trends to determine...

  • Retail Store Supervisor

    4 weeks ago

    Edmonton, Canada HIGHEND CONVENIENCE STORE Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 32 to 40 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate - or equivalent experience **Work site environment**: - Non-smoking **Work setting**: - Retail service establishment - Relocation costs covered by employer -...

  • Store Manager

    3 weeks ago

    Edmonton, Canada Homes Alive Pets Full time

    **Why Homes Alive Pets?** This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff - it's a belief in a higher standard for pet care. Our stores are community hubs - somewhere to come and share an experience with your pet. You'll immediately notice a refreshing...

  • Store Manager

    4 weeks ago

    Edmonton, Canada JD Sports Canada Full time

    **Department**: Retail Stores **Location**: Kingsway Mall, AB **Workplace Type**: On-site **Job Type**: Full-time, Permanent **The Team**: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in...

  • Store Manager

    1 week ago

    Edmonton, Canada JD Sports Canada Full time

    **Department**: Retail Stores **Location**: Southgate Centre, AB **Workplace Type**: On-site **Job Type**: Full-time, Permanent **Opening**: Summer 2024 **The Team**: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music...

  • Store Manager

    24 hours ago

    Edmonton, Canada JD Sports Canada Full time

    **Department**: Retail Stores **Location**: Kingsway Mall, AB **Workplace Type**: On-site **Job Type**: Full-time, Permanent **The Team**: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in...

  • Store Manager

    4 weeks ago

    Edmonton, Canada Bulk Barn Full time

    Location: Edmonton, Alberta Department: Store Operations Reports to: District Manager **Must be available to work a flexible schedule that includes early mornings, days and evenings, Monday through Sunday.** Position Summary: Work with District Manager and store team to ensure compliance with: - Customer service standards, Operating policies and...

  • Store Manager

    2 weeks ago

    Edmonton, Canada Bulk Barn Full time

    Location: Edmonton, Alberta Department: Store Operations Reports to: District Manager **Must be available to work a flexible schedule that includes early mornings, days and evenings, Monday through Sunday.** Position Summary: Work with District Manager and store team to ensure compliance with: - Customer service standards, Operating policies and...

  • Store Manager

    4 weeks ago

    Edmonton, Canada Lululemon Full time

    Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

  • Store Manager

    2 weeks ago

    Edmonton, Canada Bulk Barn Full time

    Location: 13846 - 40 Street N.W. Edmonton, Alberta Department: Store Operations Reports to: District Manager **Must be available to work a flexible schedule that includes early mornings, days and evenings, Monday through Sunday.** Position Summary: Work with District Manager and store team to ensure compliance with: - Customer service...

  • Store Manager

    3 weeks ago

    Edmonton, Canada JACK & JONES Full time

    **Position**:Store Manager, JACK & JONES **Reports to**:District Manager **Location**: JACK & JONES Edmonton area - exact location to be determined **Why choose JACK & JONES?** Besides being a challenging and inspiring place to work, we value a positive work atmosphere and friendship. At JACK & JONES, we believe in designing an outstanding experience for...