Service Advisor/service Writer

2 weeks ago

Abbotsford, Canada Magnum Trailer and Equipment Full time

**Service Advisor/Service Writer**:
We are looking for a Service Advisor/Service writer to join our growing team. You will be working with a team of amazing people servicing the Transportation Industry. Come kick-start your career with us today

**Things you will do**:

- Provide top-notch, high quality customer service to all Magnum customers (internal and external)
- Ability to effectively analyze and respond to customer inquiries in a timely fashion
- Document customer concerns accurately and effectively relay all details to maintenance
- Escalate issues that are outside of the standard scope of work as required
- Ability to analyze mechanical information provided by the mechanics and enter information into the system with attention to detail and high levels of accuracy
- Responsible for retrieving parts required for repairs and maintenance and interacting with Mechanics
- Conduct parts research, identification and order activities for internal and external customers
- Perform warehouse activities in support of internal and external customers
- Ability to prioritize workload and multi-task as required in a fast-paced work environment
- Generate and prepare required documentation for maintenance work to be performed
- Assist with the retrieval of parts required to perform services as required for the maintenance team
- Finalize customer orders after services have been performed and submit to management for approval in a timely fashion
- Monitor and respond to activities at the service counter including customer contact and parts
- Responsible for accepting and managing customer payments for services performed
- Project a professional image that positively represents the Company to internal and external customers
- Perform other duties as required

**What you have**:
1. Grade 12 or equivalent

2. 1 -3 years’ experience in service / parts environment

3. Parts knowledge of transportation industry an asset

4. Customer service experience required

5. Mechanical aptitude asset

6. Knowledge of equipment maintenance and equipment components & parts

7. Proficient with computers & the Microsoft Office Suite

8. Ability to communicate both verbal & written in the English language

9. Ability to read & write and comprehend simple instructions, short correspondence and memos

10. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees in the organization

11. Effective problem-solving skills and strong logic

12. Strong organizational and time management skills including the ability to prioritize multiple tasks

13. Excellent verbal and written communication skills

14. Professional demeanor and superior customer service skills

**Who are you?**
- You are a team player who shares in our core values
- You always put safety first for yourself and your co-workers
- You show up each day with a positive attitude & outlook
- You are mechanically inclined and are committed to producing top notch quality
- You are organized and stay on track to get the job done right and on time
- You can communicate and write in the English language
- You are able to lift up to 50lbs & perform the physical requirements of the role

**What’s in it for you?**
- Competitive pay that rewards you fairly for the work that you do
- A condensed work week that gives you more time off to chase your hobbies and spend time with family & friends
- Shift premiums & opportunities to generate overtime earnings when available
- Extended Health Care Benefits for you and your immediate family to enjoy
- Matching RSP Benefits
- A fun work environment with good people who enjoy what they do
- Leadership who cares and puts your safety at the forefront daily

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- 12 hour shift
- Every Weekend

Closed

View public job page

Details

Posted: Sept 27, 2023

Views: 8909

Budget

©2023 Indeed
- Cookies, privacy, and terms

jrQmaRoJi6

  • Service Advisor/service Writer

    2 weeks ago

    Abbotsford, Canada Magnum Trailer and Equipment Full time

    Service Advisor/Service Writer We are looking for a Service Advisor/Service writer to join our growing team. You will be working with a team of amazing people servicing the Transportation Industry. Come kick-start your career with us today! **Things you will do**: - Provide top-notch, high quality customer service to all Magnum customers (internal and...

  • Service Writer

    3 weeks ago

    Abbotsford, Canada GFL Environmental Full time

    **GFL Environmental is looking for a Service Writer/Advisor to join our team in Abbotsford, BC!** The Service Writer/Advisor will be creating and monitoring work orders, tracking preventative maintenance repairs and scheduling repairs accordingly. They will also be responsible and perform a range of duties including but not limited to; Entering hours,...

  • Service Writer

    3 weeks ago

    Abbotsford, Canada GFL Environmental Full time

    GFL Environmental is looking for a Service Writer/Advisor to join our team in Abbotsford, BC! The Service Writer/Advisor will be creating and monitoring work orders, track PM repairs and schedule repairs accordingly. They will also be responsible and perform a range of duties including but not limited to; Enter hours, File DVIR’s, Order/pick up parts...

  • Service Writer

    3 weeks ago

    Abbotsford, Canada GFL Environmental Full time

    GFL Environmental is looking for a Service Writer/Advisor to join our team in Abbotsford, BC! The Service Writer/Advisor will be creating and monitoring work orders, track PM repairs and schedule repairs accordingly. They will also be responsible and perform a range of duties including but not limited to; Enter hours, File DVIR’s, Order/pick up parts...

  • Service Writer

    6 days ago

    Abbotsford, British Columbia, Canada GFL Environmental Full time

    GFL Environmental is looking for a Service Writer/Advisor to join our team in Abbotsford, BCThe Service Writer/Advisor will be creating and monitoring work orders, tracking preventative maintenance repairs and scheduling repairs accordingly. They will also be responsible and perform a range of duties including but not limited to; Entering hours, Filing...

  • Service Writer

    4 weeks ago

    Abbotsford, Canada Fountain Tire Full time

    Overview: Put yourself in the driver’s seat and get some traction at **Fountain Tire Abbotsford** (1015 Coutts Way). We are currently looking for a full time ** Service Writer**! As part of the front-line staff, the Service Writer is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include: -...

  • Service Writer

    3 weeks ago

    Abbotsford, Canada Fountain Tire Full time

    Overview: Put yourself in the driver’s seat and get some traction at **Fountain Tire Abbotsford** (1015 Coutts Way). We are currently looking for a full time ** Service Writer**! As part of the front-line staff, the Service Writer is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include: -...

  • Service Writer

    2 weeks ago

    Abbotsford, Canada Wolfsburg Autoworks Full time

    Wolfsburg Autoworks is on the hunt for a skilled and experienced Service Writer. Responsibilites include - Experience with Mitchell one software as thats the program we use. - Check in/Check out of customers. - Writing Work Orders - Ordering Parts for technicians - Inventory control - Creating Purchase Orders/Inventory Control - Daily duties to keep the...

  • Service Writer

    2 months ago

    Abbotsford, Canada Woody's RV World Full time

    Woody’s RV World Abbotsford is looking for a full-time - RV Service Writer **Minimum Requirements**: - RV knowledge is an asset! - Excellent customer service skills - Proficient computer skills - Ability to work unsupervised - Must be organized and self-motivated - Possess strong written and verbal communication skills - Motivated team player with a...

  • Service Writer

    3 weeks ago

    Abbotsford, Canada Woody's RV World Full time

    Woody’s RV World Abbotsford is looking for a full-time - RV Service Writer **Minimum Requirements**: - RV knowledge is an asset! - Excellent customer service skills - Proficient computer skills - Ability to work unsupervised - Must be organized and self-motivated - Possess strong written and verbal communication skills - Motivated team player with a...

  • Service Writer

    2 months ago

    Abbotsford, Canada TRIPLE EIGHT TRANSPORT Full time

    **Triple Eight Transport **is an asset based carrier company with terminals in Abbotsford BC, Calgary AB, and Acheson AB. We provide full-truckload transportation services to and from all major cities in Western Canada and the United States! If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces...

  • Service Writer

    2 weeks ago

    Abbotsford, Canada TRIPLE EIGHT TRANSPORT Full time

    **Triple Eight Transport **is an asset based carrier company with terminals in Abbotsford BC, Calgary AB, and Acheson AB. We provide full-truckload transportation services to and from all major cities in Western Canada and the United States! If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces...

  • Service Writer

    3 weeks ago

    Abbotsford, Canada TRIPLE EIGHT TRANSPORT Full time

    **Triple Eight Transport **is an asset based carrier company with terminals in Abbotsford BC, Calgary AB, and Acheson AB. We provide full-truckload transportation services to and from all major cities in Western Canada and the United States! If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces...

  • Service Writer

    3 weeks ago

    Abbotsford, Canada TRIPLE EIGHT TRANSPORT Full time

    **Triple Eight Transport **is an asset based carrier company with terminals in Abbotsford BC, Calgary AB, and Acheson AB. We provide full-truckload transportation services to and from all major cities in Western Canada and the United States! If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces...

  • Service Advisor

    2 months ago

    Abbotsford, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for a highly motivated, enthusiastic team player to join our **Abbotsford, BC Dealership - Travelhome RV** as a Service Writer. **This is a Full Time, Regular **position. The primary focus of the Service...

  • Service Advisor

    3 weeks ago

    Abbotsford, Canada woodys rv world Full time

    Woody’s RV World Abbotsford is looking for a full-time - RV Service Writer **Minimum Requirements**: - Excellent customer service skills - Proficient computer skills - Ability to work unsupervised - Must be organized and self-motivated - Possess strong written and verbal communication skills - Motivated team player with a strong sense of commitment to...

  • Service Writer

    7 days ago

    Abbotsford, British Columbia, Canada TRIPLE EIGHT TRANSPORT Full time

    Triple Eight Transport is an asset based carrier company with terminals in Abbotsford BC, Calgary AB, and Acheson AB. We provide full-truckload transportation services to and from all major cities in Western Canada and the United StatesIf you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity...

  • Service Advisor

    1 week ago

    Abbotsford, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? Fraserway RV is Canada’s largest vertically integrated RV Company. We are industry leaders in selling, servicing and renting recreational vehicles throughout Canada and as a team do everything possible to ensure our...

  • Service Writer

    2 months ago

    Abbotsford, Canada Trailerman Trailers Full time

    We are looking to hiring a service writer with Trailer or Automotive experience as Office Staff. Knowledge of trailer parts and mechanics is mandatory for this position as you will be dealing with booking appointments and discussing repairs with clients. Receiving the jobs from the clients upon arrival for their scheduled appointments. Selling parts to...

  • Service Writer

    4 days ago

    Abbotsford, Canada Trailerman Trailers Full time

    We are looking to hiring a service writer with Trailer or Automotive experience as Office Staff. Knowledge of trailer parts and mechanics is mandatory for this position as you will be dealing with booking appointments and discussing repairs with clients. Receiving the jobs from the clients upon arrival for their scheduled appointments. Selling parts to...