Clerk, Customer Service
3 weeks ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
**Work setting**:
- Business sector
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
- Sell merchandise
**Computer and technology knowledge**:
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Accounting software
**Transportation/travel information**:
- Own transportation
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- Walking
- Work under pressure
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current level of study?
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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