Shipper-receiver / Expéditeur-receveur

**Work Location Type: on-site Anjou, QC**

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

**POSITION OBJECTIVE**:
Assist in the growth of business by ensuring the warehouse is organized in an efficient and effective manner, as well as assist with everyday warehouse and customer service functions within the shop. Enhance and support Services Inside Representative team.

The role lives and demonstrates the Grainger Principles: Starting with the Customer, Embrace Curiosity, Act with Intent, Compete with Urgency, Win as One Team, Invest in our Success and Do the Right Thing.

**KEY DUTIES AND RESPONSIBILITIES**:
The duties and responsibilities of this position include but are not limited to:

- Responsible for product inventory of warehouse by ensuring orders are picked, packed, shipped, received and/or put away accurately and in a timely manner
- The role lives and demonstrates the Grainger Principles: Starting with the Customer, Embrace Curiosity, Act with Intent, Compete with Urgency, Win as One Team, Invest in our Success and Do the Right Thing.
- Actively participate in EHS (COR) program in the branch
- Maintain work area in an organized manner and take an active role in the shop’s cleanliness and maintenance
- Assist the shop in processing orders and assisting customers
- Perform assigned tasks according to documented quality system procedures
- Fill, package and verify customer orders for shipping
- Load and unload delivery vehicles in a safe and correct manner verifying merchandise with documents
- Maintain knowledge and ensure compliance of safety policies and procedures of Occupational Health & Safety Act, WHMIS, Transportation of Dangerous Goods Act, and all related governing legislation
- Have a proficient ability to use SAP and perform back up role to SIR duties
- Consistently Contribute to meet branch targets

**REQUIRED EXPERIENCE AND QUALIFICATIONS**:

- Ability to lift up to 60lbs on a regular basis
- Demonstrates a strong work ethic and personal commitment to get the job done
- Demonstrated focus on “wowing” the customer with exceptional service
- Team-player and an ability to work independently
- Strong communication skills, ability to convey message in an organized, clear and effective manner
- A self starter, taking action to achieve goals beyond what is required
- Exceptional time management and organizational skills
- Strong computer skills and aptitude
- Mathematical proficiency in order to perform basic addition and division
- Knowledge of dangerous goods and WHMIS regulations is required
- Previous warehousing experience and forklift training an asset
- Possession of a valid driver’s license and a reliable vehicle (if driving required)
- Completion of High School Diploma or equivalent work experience

**OBJECTIF DU POSTE**:
Aider à la croissance des affaires en veillant à ce que l’entrepôt soit organisé de manière efficace, ainsi qu’aider avec les fonctions quotidiennes d’entrepôt et de service à la clientèle dans l’atelier. Améliorer et soutenir l’équipe des représentants internes des services.

Le rôle consiste à vivre et à démontrer les principes de Grainger : Axer sur le client, faire preuve de curiosité, agir avec intention, rivaliser avec un sentiment d’urgence, gagner en équipe et investir dans notre succès et faire ce qu’il faut

**PRINCIPALES TÂCHES ET RESPONSABILITÉS**:
Les fonctions et responsabilités de ce poste comprennent, sans s’y limiter:

- Responsable de l’inventaire des produits de l’entrepôt en s’assurant que les commandes sont cueillies, emballées, expédiées, reçues et/ou rangées avec précision et promptement
- Le rôle démontre les principes de Grainger : Commencer avec les clients, Faire preuve de curiosité, Agir avec intention, Gagner comme une seule équipe, Investir dans notre succès, Faire ce qu’il se doit.
- Participe activement au programme SSE (COR) dans la succursale
- Entretenir la zone de travail de manière organisée et jouer un rôle actif dans la propreté et l’entretien de l’atelier
- Aider au traitement des commandes de l’atelier et assister les clients
- Effectuer les tâches attribuées conformément aux procédures documentées du système qualité
- Remplir, emballer et vérifier les commandes des clients pour l’expédition
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