Switchboard Receptionist

**JOB** **POSTING - LISTOWEL SITE**

**POSITION POSTING # L23-131**

**POSITION: Switchboard / Registration Clerk**

**UNIT: Registration**

**STATUS**:Temporary Full-Time**

**START DATE**:December 23, 2023 - March 31, 2025**

**SALARY RANGE: $26.47 - $31.13 per hour**

***:
The Registration clerks work with a multidisciplinary team consisting of physicians, nurses, therapist and other clerical staff in a high traffic area. The clerk will be responsible for patient registration, following up on appointments, management of the central patient index database, directing patients to the correct departments and calling in staff for scheduling purposes. They are responsible for supporting several inter-professional teams working throughout the hospital and clinics. Registration clerks are also responsible for other duties as assigned including calling all CODES.

**QUALIFICATIONS**:
Secondary School Diploma

Medical Terminology Course

3 to 6 months experience working in a hospital registration setting

**EFFORT**:
Moderate physical effort

High Degree of Mental Effort

**POSITION-SPECIFIC RESPONSIBILITIES AND TASKS**:
Maintaining confidentiality.

Operating the main phone and directing calls appropriately

Making calls to specialists, patients, other professionals and external support centers

Scanning in electronic health records charts, creating and maintaining patient charts in addition to sorting them numerically

Monitor fire alarm panels and security systems

Update the ministry portals as necessary

Check in patients for outpatient appointments

Admit and discharge emergency and inpatient patients.

Call in staff for departments and update Staffright applicably as well as separate sign in sheets and deliver to departments on weekends.

Make arrangements for patient transfers and fax all paperwork.

Ability to work with frequent interruptions and to successfully multitask.

**HOURS OF WORK**:Ability to work all shifts, weekends and holidays

**Job Types**: Full-time, Fixed term contract

**Salary**: $26.47-$31.13 per hour

Schedule:

- 12 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Listowel, ON N4W 2P5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Licence/Certification:

- Medical Terminology Course (preferred)

Work Location: In person