Call Taker

2 weeks ago


Squamish, Canada Sea to Sky Courier and Freight Ltd. Full time

Job Summary:
We are seeking a reliable and detail-oriented Call Taker to join our team. As a Call Taker, you will be responsible for handling incoming calls, providing exceptional customer service, and assisting with various administrative tasks. This is a vital role in our organization as you will be the first point of contact for our customers.

**Duties**:

- Answer incoming calls promptly and professionally
- Provide excellent customer service by addressing customer inquiries and resolving issues
- Gather and document accurate information from callers
- Enter data into the system accurately and efficiently
- Assist with administrative tasks such as filing, scanning, and organizing documents
- Collaborate with other team members to ensure smooth operations

Qualifications:

- Excellent phone etiquette and communication skills
- Strong attention to detail and accuracy
- Familiarity with shipping, receiving, and supply chain processes is a plus
- Proficient in using phone systems and other office equipment
- Ability to type accurately and efficiently

We offer competitive pay and benefits packages. Join our team today and contribute to our success as a leading company in the industry.

Pay: $19.00-$22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

Expected start date: 2024-04-22