Assistant Store Manager
3 days ago
**Position Overview**: The Assistant Store Manager helps to lead the team at Van Beek's and assumes responsibility for key day-to-day operations. They will be involved in a variety of areas, including training new employees, customer service, opening/closing store, and will assist with the management of staff members in the office as well as outside in the yard. This role requires the Assistant Store Manager to work actively on the sales floor to oversee all activities carried out by staff and to follow direction from the Manager to complete daily and weekly goals.
**Duties and Responsibilities include**:
- Assisting with the implementation of all office procedures.
- Interacting with customers, supervisors, and employees.
- Supervising office and yard staff.
- General office duties, answering phones.
- Scheduling deliveries and overseeing drivers.
- Taking orders, creating and editing invoices.
- Managing accounts receivable and processing payments.
- Building client relationships.
- Management of employees and daily operations of a retail store.
- Excellent time management skills and ability to multi-task and prioritize work.
- Experience working in a fast-paced, cross-functional work environment
- Good conflict resolution skills, ability to effectively deal with customer and employee complaints or concerns.
- Excellent computer skills including experience with a POS system and Netsuite ERP system would be an asset.
- Effective oral and written communication skills in highly demanding and time-sensitive situations.
- Excellent organizational skills and experience with filing systems.
- Professional demeanor.
- An eagerness to learn and adapt in a constantly changing business.
- Knowledge of the Landscaping/Garden Supply industry (an asset).
- Must be able to work Saturdays.
**Benefits**:
- Casual dress
- Extended health care
- On-site parking
- Store discount
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Oakville, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Have you worked in the landscape industry before?
**Education**:
- Secondary School (preferred)
**Experience**:
- supervisory retail management: 1 year (preferred)
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