Property Manager

2 months ago

Toronto, Canada FirstService Residential Full time

Property Manager - Toronto

As the leading and largest residential property management company in North America, FirstService provides full-service, professional community management services to more than 8,000 properties and over 1.6 million residential units across three provinces in Canada and twenty-one states in the United States. Each day, every member of our team strives to fulfill our mission - to deliver exceptional service and solutions that enhance the value of every property and the lifestyle of every resident in our care.

Why choose Us
- We offer career advancement opportunities
- A comprehensive benefit plan
- Work perks
- Discounted gym membership
- Employee Assistance Program
- Casual dress code
- The opportunity to be a part of a great team

Provide strong leadership and management direction on behalf of Board of Directors and First Service Residential. Key responsibility is to oversee the entire operation and consistently adhere to and execute the mission and vision of the Board and community. Manager position has oversight of all aspects related to the business and operations of the community. The purpose of this role is to create a single point of contact in the community, enhance communication and create effective oversight of staff and operations. Manager has the sole duty of the day-to-day operations, legal compliance and overall oversight of the association and staff.

Job Responsibilities
- Essential Duties & Responsibilities:

- The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
- Provide leadership and direction in the development of short-term and long-range plans. Develop recommendations for goals and action plans to achieve Board objectives. Lead annual goal setting.
- Review organization structure, job descriptions, and functions. Make recommendations to the Board as to any potential changes.
- Implement preventative maintenance programs
- Perform Administrative duties as required: taking minutes for Board meetings and AGM, maintain and update files
- Negotiate and manage vendor contracts
- Support the activities of the various Board sub-committees.
- Knowledge of all Community Governing documents, Legislation and Human rights
- Provide community leadership and guidance to ensure that the needs or desires of the homeowners are being addressed..
- Monitor and report on the monthly financial position of the association.
- Provide leadership to each meeting involving the Board of Directors in terms of agenda support and written and oral reports. Summarize the priorities of each meeting with appropriate follow up.
- Train and supervise all community staff in accordance with the documented management plan, if applicable.
- Work closely with local emergency organizations to maintain established emergency and community evacuation plans as appropriate.
- Assess and monitor community needs: identify opportunities for improving service delivery methods and procedures and developing new programs. Implement programs or improvements.
- Attend and participate in professional group meetings. Stay abreast of new trends and innovations in fields of community management and community programming.
- On-site visibility throughout the common areas and facilities.
- Understanding of all agreements for corporate implementation.
- Ensure adherence to master calendar, maintenance calendar, association budgets and subsidy program.
- Review corporation policies on an ongoing basis to ensure compliance with civil code, declaration and other requirements of governing institutions.
- Perform building inspections of interior and exterior of property and prepare action plan for opportunities.
- Shall at all times ensure due diligence for the protection of client's funds, property and assets against all reasonably foreseeable contingencies or losses.

Additional Duties & Responsibilities:

- Practice and adhere to FirstService Residential Global Service Standards.
- Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
- May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
- Ensure all safety precautions are followed while performing the work.
- Follow all policies and Standard Operating Procedures as instructed by Management.
- Perform any range of special projects, tasks and other related duties as assigned.

Education & Experience:

- Bachelor's Degree in Business or related field from an accredited college or university, and three years experience in Property Operations, H

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