Quick Lube Store Manager

3 months ago

Keswick, Canada Quicken Lube-Keswick Full time

**Job Summary**

Quicken Lube Store Manager will own the overall guest experience and oversee all operations at our Quicken Lube Store and provide the highest level of customer service and satisfaction. This includes creating an environment of accountability, increasing sales, controlling costs, and managing profitability. They also ensure that all teammates are technically proficient, and all certification standards are up to date. In addition, assist technicians with routine preventative maintenance, service and repair. And every Quicken Lube Team member receives comprehensive training.

Physical Qualifications:
Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, radiator service machine, hand tools and basic shop equipment

Must be able to lift and move work-related items up to 50 pounds

Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed

Job Duties Include, but are not limited to:
Oversee all store operations to ensure compliance and quality standards

Ensure the store is open and closed as per store guidelines

Build relationships with store guests’ and provide world class customer service

Accurately capture guests’ product needs and provide updates throughout the process

Listen to client complaints and assist in addressing their issues and resolving challenges

Face to face interaction with the quests, including problem resolution

Provide store-level leadership to Quicken Lube store members through coaching, training, and performance management

Assist Techs perform Quicken Lube Service oil, routine preventative maintenance, vehicle testing, diagnosis, service and repair.

Create work schedules, ensuring proper staffing coverage so business needs are met

Manage store inventory, product ordering and receiving

Maintain building and grounds to improve appearance and curb appeal

Oversee the disposal of wastes such as used engine oil to ensure adherence to health and safety laws

Qualifications:
Previous experience is essential and MUST have a minimum of 2 years working for a dealership, automotive shop, tire center or quick lube. Simply put, we are looking for people who can provide exceptional leadership and the ability to inspire a high-performance team.

Full-Time Perks:
Very Competitive Starting Rate

Medical & Dental Insurance

Uniforms, Company Discounts

Flexible Work Schedule, a Great Team Environment, and more.

Business Model & Culture:
Fast paced and team-oriented environment

Customer driven building strong relationships

Value teammates and recognize their contributions

Being inclusive and having equal access to opportunity

Pay: $60,000 - $70,000 per year

Supplemental pay:
Bonus pay

**Benefits**:
Health insurance

Dental insurance
- Secondary School (preferred)

**Experience**:

- Retail management: 2 years (preferred)

Work Location: In person


Pay: $60,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- Store discount

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Retail management: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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