Sommelier Tour Guide

2 weeks ago

Halifax, Canada Ambassatours Gray Line Ltd. Full time

Discover
The Opportunity
Halifax, NS Hospitality and Food Service Experienced Seasonal $25 / hour

As a Sommelier Tour Guide specializing in the Nova Scotia wine region, you will lead visitors through immersive experiences in this unique and burgeoning wine destination. Your role will encompass sharing the rich history, distinct terroir, and exceptional wines produced in Nova Scotia, offering guests a comprehensive and memorable exploration of the local wine scene.
What you'll do

**Responsibilities**:
**Conduct Guided Tours**: Working in tandem with your bus driver, lead groups of visitors through picturesque vineyards, boutique wineries, and charming wine cellars nestled in the scenic landscapes of Nova Scotia, showcasing the diversity and quality of the region's wines.
**Education and Storytelling**: Provide captivating narratives about Nova Scotia's winemaking heritage, from the pioneering efforts of early settlers to the innovative techniques employed by today's vintners, enriching the tour experience with insights into local grape varieties, viticultural practices, Nova Scotia and its rich heritage and history.
**Customer Service**: Ensure the highest level of customer satisfaction by delivering informative and engaging tours, addressing guest inquiries, and fostering a welcoming and hospitable environment that reflects the warmth and hospitality of Nova Scotia.
**Safety and Compliance**: Maintain strict adherence to all health, safety, and alcohol regulations, ensuring the well-being of guests and staff during tours and tastings, and promptly addressing any concerns or issues that may arise.
What you'll need

**Qualifications**:
**Certified Sommelier**: Hold certification from a recognized sommelier program, demonstrating expertise in wine tasting, varietals, regions, and service techniques.
**Local Wine Knowledge**: Possess comprehensive knowledge of Nova Scotia's wine industry, including key producers, grape varieties, growing regions, and emerging trends, with a passion for sharing this knowledge with others.
**Communication Skills**: Excellent verbal communication skills with the ability to engage and educate guests of all backgrounds, adapting your delivery to suit the preferences and interests of each audience.
**Customer Focus**: Dedication to delivering exceptional customer service and creating memorable experiences for guests, with a friendly and approachable demeanor that fosters positive interactions and lasting connections.
**Flexibility**: Willingness to work flexible hours, including weekends and holidays, to accommodate the needs of guests and the demands of seasonal tourism in Nova Scotia's wine region.
**Physical Stamina**: Ability to stand, walk, and lift moderate weights for extended periods, as tours may involve outdoor exploration and traversing vineyard terrain.
**Passion for Nova Scotia**: Genuine enthusiasm for Nova Scotia's wine culture, landscape, and hospitality industry, with a desire to showcase the region's unique charms and contribute to its growing reputation as a world-class destination.

Join us in celebrating the spirit of Nova Scotia's wine country and creating unforgettable experiences for visitors from near and far

We're looking for
Core Skills
Customer Service History Lathe Safety Towers
A little bit about us
Ambassatours Gray Line Ltd.

For over three decades, Ambassatours Gray Line has stood as a leader of excellence in sightseeing in Canada's East Coast, offering award winning land and water tours across Nova Scotia, New Brunswick, and Prince Edward Island. Our heart beats in Halifax, Nova Scotia, where our journey began and continues to flourish.

As a distinguished Gray Line affiliate, we're not just about tours; we're about creating extraordinary experiences. Our mission is to enrich lives through exceptional journeys that leave lasting impressions. From our celebrated Harbour Hopper Tours and Boat Cruises in Halifax, to the serene beauty of Peggy's Cove and the Annapolis Valley, each experience is crafted to offer a unique perspective of Eastern Canada's charm and rich history.

**Our purpose is clear**: To Create and Deliver Exceptional Experiences to Enrich the Lives of our Team, Customers, and Communities. This purpose echoes in every tour we conduct, every story we share, and every smile we bring to our guests' faces.

Please join us in exploring the natural wonders and vibrant sea and landscapes of Eastern Canada, and discover why at Ambassatours Gray Line, we do more than just tours - we create memories that we hope will last a lifetime.

**Ambassatours Gray Line is proudly Rainbow Registered**: Canada's national accreditation for 2SLGBTQI+ inclusive, welcoming and safer spaces for all. Learn more about this program at rainbowregistered.ca

Ambassatours Gray Line is proud to be an Age-Friendly Institute's Certified Age Friendly Employer (CAFE). This program is the nation's only certification program that identifies organizations committed to being

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