Fire Alarm Service Technician

5 months ago

Edmonton, Canada Sterling Fire Protection Inc. Full time

Come join Sterling Fire Protection, where our passion for safety and commitment to excellence unite. As a leader in the fire protection industry, we are dedicated to safeguarding lives and property through our unwavering commitment to fire safety. If you're driven by a commitment to excellence, have a passion for making a difference, are dedicated to upholding the highest quality of work, and are eager to be part of a forward-thinking organization that values expertise, teamwork, and continuous growth, then join us in our mission to provide top-tier fire protection services that set the standard for safety and security. We don’t just fight fires - we ignite your career

The Fire Alarm Service Technician plays a critical role in ensuring the operational integrity and compliance of fire alarm systems. This position involves inspecting, testing, troubleshooting, and maintaining various fire alarm components to safeguard lives and property. The technician collaborates with clients, communicates findings, and ensures that fire alarm systems are functioning optimally.

**Who You Are**
- You have a positive attitude
- You are CFAA certified in the applicable field (Fire Alarm systems, Emergency Lighting and Monitoring)
- You have excellent communication skills
- You are proficient in writing reports and paperwork
- You are punctual
- You are highly organized
- You have a high attention to detail
- You are analytical and a natural problem solver
- You are able to operate a company vehicle

**What You’ll Do**

Technicians must be able to perform the following during the course of their employment:

- **Conduct inspections on Fire Alarm and related systems -**Performing inspections completely and effectively with other technicians. This includes various fire alarm systems, emergency lighting and monitoring. Ensure all systems are in operation at end of shift.
- **Repair systems and perform maintenance - **Repair all types of systems (as described above) as required to ensure operability. Perform maintenance to conform with codes and to maintain peak performance of systems.
- **Prepare reports for completed inspections, repairs or maintenance - **Complete reports in an organized, timely manner. Reports should be completed onsite when possible, request additional time when necessary.
- **Complete scheduled appointments and provide appropriate comments - **Use scheduling software to complete appointments and ensure comments/deficiencies are complete and concise for use by other members of the team.
- **Utilize scheduling software as directed by management - **Ensure scheduling software is filled out completely and correctly for use by other members of the team.
- **Maintain company vehicle -**Perform basic maintenance such as oil changes, headlight and wipe checks, ensure cleanliness, ensure adequate stock levels and perform safety checks.
- **Represent Sterling Fire with clients - **Ensure Sterling Fire Protection's interests are always being represented while communicating with clients and while on site.
- **Communicate with dispatch and management - **Effectively communicate with the office to ensure your productivity. This covers a wide range of scenarios from scheduling items to training, from safety to vacation requests. Communication should be constantly taking place to ensure your effectiveness in all aspects of your job.
- **Attend service calls - **Attend regular hours and after-hours calls as directed and ensure systems are left in operation.
- **Troubleshoot systems - **Perform technical investigations and troubleshoot as required. Repair systems and ensure systems are left in operation.
- **Participate in on-call rotation - **Be available and prepared for standby shifts. Calls must be answered immediately and attended to within 1 hour if in town, departure within 30 minutes if out of town. Ensure systems are left in operation.
- **Appearance - **Technicians are required to ensure they are representing Sterling Fire Protection appropriately with their appearance. Professional clothes/company uniform and a neat appearance are requirements of the job.

**What You Need**
- CFAA license required.
- Journeyman electrician ticket is an asset.
- Certification in applicable field. This may include one or several of the following: Fire Alarm Systems, Emergency Lighting, Monitoring
- Ability to operate a company vehicle - Clean driver’s abstract is required
- Ability to travel overnight about 10% of the time

Pay: $35.00-$40.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime

Application question(s):

- Do you have a Journeyperson Electrician ticket?

**Experience**:

- fire alarm service technician: 2 ye

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