Account Manager, Supply Chain Sales
4 weeks ago
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us
Job Summary
The Account Manager, Supply Chain Sales is responsible for identifying and pursuing opportunities with both new and existing customers to sell Consumer Products. The incumbent asks customers the right questions in order to understand their transportation needs and match these to CN’s service delivery capabilities. Moreover, the incumbent needs to stay abreast of competitive developments in the customers’ markets and pursue opportunities for growth.
Main Responsibilities
- Handle all commercial aspects of a portfolio of several key customers
- Develop account growth strategies for customers and maintain existing relationships
- Deliver yearly revenue and price targets as set out by the company
- Collaborate with Operations personnel to identify available capacity for opportunistic selling to improve overall yield and asset utilization
- Cross-sell the full suite of CN Transportation services
- Address any potential service issues proactively with Operations personnel
- Develop a reliable monthly revenue and volume forecast
- Handle contract renewals and regular negotiations
Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress. The role requires mínimal travel (up to 20%) within Canada and the United States (U.S.).
**Requirements**:
Experience
Sales or Marketing
- Minimum 3 years of experience in sales or marketing, preferably within transportation and logistics services
- Experience with major contract negotiations
Education/Certification/Designation
- Bachelor's or Master's Degree in Commerce, Marketing, Finance or Business Administration, or possess an equivalent designation
Competencies
- Demonstrates active listening
- Solves problems to create value
- Collaborate with others and shares information
- Communicates with impact
- Knows the business and stays current on industry needs
- Demonstrates agility and drives change
Technical Skills/Knowledge
- Understanding of rail or other transportation services
- High level of computer knowledge and Microsoft Office
Organizational Impact
Decision Making & Impacts
The Account Manager, Supply Chain Sales follows guidelines for pricing and marketing to provide the best overall results for the company ensuring revenue and volume growth. The role ensures processes are followed, sets standards, and works closely with Legal and Operations to find solutions that are cost-effective and practical for CN and its customers.
Level of Interaction/Influence
The Account Manager, Supply Chain Sales interacts with individuals internal and external to CN. Within the organization, the incumbent liaises with all internal business functions and with various senior level employees. Outside of CN, the role communicates with customers, suppliers, representatives from other Class 1 railroads, and ports.
Employees Supervised/Organizational Structure
The Account Manager, Supply Chain Sales reports to the Director, Sales and has no supervisory responsibility.
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
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