Customer Service Ambassador

5 months ago

Edmonton, Canada The Chiropractic Wellness Studio Full time

**ABOUT YOU**

We are in search of an enthusiastic Service Ambassador to join our team Our Service Ambassadors are a diverse team of individuals who possess an array of customer service and leadership skills to facilitate smooth operation of our busy practice. We are looking for an individual who cares deeply about customer satisfaction and values trust, respect, teamwork and enjoys being surrounded by others who have a similar goal.

**POSITION CONDITIONS**
- Work is performed in a clinic environment
- Manual dexterity required to use desktop computer and peripherals
- Fast-paced work environment
- **Work hours**:_
- Must be available to work flexible hours including some mornings, some evenings and some weekends.

**JOB SUMMARY**

The primary responsibility of a Service Ambassador is to create an unforgettable wellness experience for our clients. This position requires important skills such as the ability to collaborate with other team members, the willingness to be analytical and prioritize key tasks, the desire to be detail-oriented and the confidence to implement critical-thinking and problem-solving skills. If you are highly motivated to create a caring customer experience so our clients can feel better fast, then this opportunity will speak to you

**EDUCATION & QUALIFICATIONS**
- Minimum high school diploma, however post-secondary education in any field is an asset
- Minimum of 1 year of administrative experience
- Medical office experience is considered a strong asset

**ESSENTIAL RESPONSIBILITIES**
- Follow and complete the clinic opening/closing procedures
- Serve clients by greeting, welcoming, and directing them enthusiastically
- Keep a safe and clean reception area by complying with procedures, rules, and current regulations
- Book new clients over the phone and ensure operational procedures are completed properly
- Direct Bill a variety of health insurance plans for chiropractic and massage therapy clients
- Contact new clients one day in advance of their appointment to remind them of their upcoming appointment
- Collect and record clients’ personal and medical information
- Check appropriate software to remind Doctors of client related tasks that need to be completed.
- Act as a liaison between health care providers and clients by relaying accurate patient information in a timely manner
- Scan and fax a variety of documents and save them to the appropriate files
- Fax medical release requests to obtain copies of patient diagnostic imaging reports
- Prepare insurance paperwork and documentation for patients who have ordered custom orthotics
- Save reports from incoming faxes to the patient's file
- Prepare treatment rooms prior to doctor shift changes
- Other administrative duties as required

**SKILLS & KNOWLEDGE**
- Prioritization and time management
- Organizing, planning, results management
- Critical thinking and problem solving
- Attention to detail and desire to be accurate
- Professional telephone skills
- Professional writing skills
- Flexibility
- Customer service focused
- Communication

**ABOUT US**

Established in 2008, The Chiropractic Wellness Studio has developed its reputation as a modern Health & Wellness Studio in North East Edmonton that is focused on helping clients to receive chiropractic and massage therapy in an environment which promotes relaxation, comfort and kindness. Providing an unforgettable customer experience is essential to our organization and we are focused on meeting the needs of our clients while providing exceptional value to each person and their family during every visit.

We currently employ an amazing team of 8 Chiropractors, 7 Massage Therapists and 10 Service Ambassadors. When we add new members to our team we are looking for those who value trust, respect, teamwork, continuous improvement and open communication.

We are located in Northeast Edmonton (Clareview) and to accommodate our clients’ busy lives and schedules, we are open 7 days per week with morning, evening and weekend appointments available.

**Job Type**: Part-time

Pay: $17.00 per hour

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- Are you available to work a range of shifts between Monday
- Sunday each week?

**Education**:

- Secondary School (required)

**Experience**:

- customer service: 1 year (required)

Work Location: In person

  • Customer Service Ambassador

    3 weeks ago

    Edmonton, Alberta, Canada Gateway Casinos & Entertainment Limited Full time

    Customer Service AmbassadorAre you passionate about delivering exceptional customer experiences? We're looking for a skilled Customer Service Ambassador to join our team at Gateway Casinos & Entertainment Limited. As a Customer Service Ambassador, you will be the face of our company, providing world-class service to our guests. Your goal will be to create...

  • Customer Service Ambassador

    7 days ago

    Edmonton, Alberta, Canada The German Tech Full time

    About the RoleAs a Customer Service Ambassador at The German Tech, you will play a vital role in ensuring our customers receive exceptional service and support. Your primary responsibility will be to supervise staff, act as a spokesperson for the organization, and address customer inquiries and concerns.

  • Customer Service Ambassador

    7 days ago

    Edmonton, Alberta, Canada GardaWorld Full time

    Job Title: Customer Service AmbassadorWe are seeking a highly skilled and customer-focused Care Specialist to join our esteemed team at GardaWorld.

  • Customer Service Ambassador

    1 week ago

    Edmonton, Alberta, Canada UTA Hair Beauty Salon Full time

    Job OverviewWe are seeking a highly skilled and experienced Customer Service Ambassador to join our team at UTA Hair Beauty Salon. In this role, you will be responsible for providing exceptional customer service, ensuring that every client feels welcome and valued.

  • Customer Service Ambassador

    2 weeks ago

    Edmonton, Alberta, Canada Liquor hut barrhead Full time

    Job OverviewThe Springbrook General Store is seeking a Customer Service Ambassador to join our team. This role involves interacting with customers, providing product information and advice, maintaining sales records, and performing other related tasks.

  • Customer Service Ambassador

    1 week ago

    Edmonton, Alberta, Canada Loblaw Companies Limited Full time

    Job OverviewLoblaw Companies Limited is a leading Canadian retailer, and we are seeking a Customer Service Ambassador to join our team at our Edmonton location.

  • Customer Service Ambassador

    7 days ago

    Edmonton, Alberta, Canada Alberta Ltd Full time

    About Alberta LtdWe are a dynamic organization looking for a skilled Customer Service Ambassador to join our team. As a key member of our front-line staff, you will play a vital role in providing exceptional customer service and ensuring a positive experience for all visitors.Estimated Salary RangeThe estimated salary range for this position is $35,000 -...

  • Customer Service Ambassador

    2 weeks ago

    Edmonton, Alberta, Canada ALLTIME INVESTMENTS INC Full time

    At ALLTIME INVESTMENTS INC, we are seeking a motivated Customer Service Ambassador to join our team. This role involves providing exceptional customer service, resolving customer inquiries, and promoting our financial products and services. A high school diploma and willingness to learn are required.Key ResponsibilitiesProvide top-notch customer service,...

  • Customer Service Ambassador

    4 weeks ago

    Edmonton, Alberta, Canada Save-On-Foods Full time

    We are seeking a motivated and team-oriented Customer Service Ambassador to join our team at Save-On-Foods in Edmonton, AB. As a valued member of our team, you will play a key role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.Responsibilities:Provide exceptional customer service to our customers,...

  • Customer Service Ambassador

    3 weeks ago

    Edmonton, Alberta, Canada Oneness Insurance Agency Inc. Full time

    Job DescriptionWe are seeking a highly organized and communicative Customer Service Ambassador to join our team at Oneness Insurance Agency Inc.Key ResponsibilitiesProvide exceptional customer service to clients and stakeholdersPerform clerical duties, including faxing, filing, and photocopyingAnswer telephone calls and relay messages in a timely and...

  • Customer Service Ambassador

    4 weeks ago

    Edmonton, Alberta, Canada Shell Gas Station] Full time

    OverviewShell Gas Station is a leading provider of fuel and convenience services.Job SummaryWe are seeking a Customer Service Ambassador to join our team at Shell Gas Station. As a Customer Service Ambassador, you will be the face of our brand, providing exceptional customer service and ensuring a positive experience for our customers.ResponsibilitiesProvide...

  • Customer Service Ambassador

    2 weeks ago

    Edmonton, Alberta, Canada Fundamentals First Learning Full time

    At Fundamentals First Learning, we are seeking a highly skilled Customer Service Ambassador to play a vital role in our daily operations.Main Responsibilities:Provide exceptional customer service to clients and the publicOperate the switchboard or telephone systemRecord and relay informationSchedule and confirm appointmentsMaintain accurate work records and...

  • Customer Service Ambassador

    2 weeks ago

    Edmonton, Alberta, Canada Heer Salon & Spa Full time

    Heer Salon & Spa is committed to providing exceptional customer experiences.About the JobWe are seeking a skilled Customer Service Ambassador to join our team. The ideal candidate will possess excellent interpersonal skills, enabling them to effectively communicate with clients and colleagues alike.The successful applicant will be responsible for:Providing...

  • Customer Service Ambassador

    6 months ago

    Edmonton, Canada The Chiropractic Wellness Studio Full time

    **ABOUT YOU** We are in search of an enthusiastic Service Ambassador to join our team! Our Service Ambassadors are a diverse team of individuals who possess an array of customer service and leadership skills to facilitate smooth operation of our busy practice. We are looking for an individual who cares deeply about customer satisfaction and values trust,...

  • Customer Service Ambassador

    6 months ago

    Edmonton, Canada The Chiropractic Wellness Studio Full time

    **ABOUT YOU** We are in search of an enthusiastic Service Ambassador to join our team! Our Service Ambassadors are a diverse team of individuals who possess an array of customer service and leadership skills to facilitate smooth operation of our busy practice. We are looking for an individual who cares deeply about customer satisfaction and values trust,...

  • Customer Service Ambassador

    5 months ago

    Edmonton, Canada The Chiropractic Wellness Studio Full time

    **ABOUT YOU** We are in search of an enthusiastic Service Ambassador to join our team! Our Service Ambassadors are a diverse team of individuals who possess an array of customer service and leadership skills to facilitate smooth operation of our busy practice. We are looking for an individual who cares deeply about customer satisfaction and values trust,...

  • Customer Service Ambassador

    1 week ago

    Edmonton, Alberta, Canada TalentCompass Full time

    Job OverviewTalentCompass is seeking a skilled Customer Service Ambassador to join our team. As a key member of our operations, you will play a vital role in providing exceptional customer experiences and ensuring seamless communication with clients and stakeholders.Estimated Salary RangeThe estimated annual salary for this position ranges from $35,000 to...

  • Customer Service Ambassador

    1 month ago

    Edmonton, Alberta, Canada Gateway Casinos & Entertainment Limited Full time

    About the RoleWe're seeking a skilled Customer Service Ambassador to join our team at Grand Villa Casino. As a key member of our hospitality team, you'll be responsible for delivering exceptional guest experiences and ensuring our customers feel valued and cared for.Key ResponsibilitiesMeet and greet guests, answer inquiries, and provide solutions for any...

  • Customer Service Ambassador

    2 weeks ago

    Edmonton, Alberta, Canada Patrack Au Realty & Management Full time

    About the RoleWe are seeking a highly skilled Customer Service Ambassador to join our team at Patrack Au Realty & Management. As a key member of our customer service team, you will be responsible for providing exceptional support to clients and the public.Job DescriptionThe successful candidate will have excellent oral communication skills, with the ability...

  • Customer Service Ambassador

    7 days ago

    Edmonton, Alberta, Canada Eden Hair Extension and Braiding Full time

    Job Description:We are seeking a skilled Customer Service Ambassador to join our team at Eden Hair Extension and Braiding. As the first point of contact for clients, you will provide exceptional customer service and ensure that their needs are met.Key Responsibilities:Client Communication: Respond to client inquiries in a timely and professional manner,...