Bilingual Patient Engagement Coordinator

2 weeks ago

Quebec Province, Canada Centricity Research Full time

Aventiv Research, IACT Health, LMC Manna Research, and True North Clinical Research have united to become the largest network of fully-owned and integrated clinical research sites in North America, Centricity Research.

The sites that were formerly known as Aventiv operate in Ohio and Arizona and specialize in phase 1 pharmaceutical, device, and diagnostic clinical trials in a variety of therapeutic areas throughout phases 1-4. The sites that were formerly known as IACT Health brings phase I-IV clinical trials in over 30 therapeutic areas such as oncology, cardiology, pulmonology, endocrinology, infectious disease, and pain with wholly owned and integrated clinical research offices in multiple cities in the United States across the Southeast, including Georgia and Virginia. The sites that were formerly known as LMC Manna bring phase I-IV clinical trial services with specialized focuses on endocrine disorders, real world evidence big data research, vaccine research, and primary care studies within Canada at sites across Alberta, Ontario, and Quebec. The sites that were formerly known as True North Clinical Research are located in Nova Scotia and specialize in research related to Alzheimer’s disease and conditions related to aging, and are committed to finding new treatments to maintain an improved quality of life for patients through innovation and passion.

Centricity Research is committed to revolutionize research by creating outstanding clinical trial experiences to improve the health of the community today and tomorrow through clinical research.

Currently, our rapidly expanding team and site network is looking for a **Bilingual Patient Engagement Coordinator** **who can work for us on a** casual basis **working 30-40 hours a week, supporting our sites **remotely.**

**Responsibilities will include but are not limited to**:

- Work on enrollment and retention initiatives with Recruitment Team Lead
- Problem solve and create contingency plans to optimize enrollment via recruitment initiatives
- Obtain and maintain computerized database of all ad callers
- Accurately complete recruitment tracking log and all applicable clinical trial management systems
- Provide study metrics on a regular basis and provide ongoing feedback regarding outcome of recruitment initiatives
- Occasionally attend community lectures, health fairs or events to promote Centricity Research
- Promote clinical trials in the community through outreach events
- Assist the Patient Engagement Lead, Research Operations and/or Investigators with any other tasks as required

**Requirements**:

- Post-secondary scientific diploma/certification or 2 years minimum experience working in a healthcare setting
- Experience in Marketing and/or sales
- Call center experience

**Centricity Research** is committed to meet the accessibility needs of persons with disabilities in a timely manner. These accommodations will be available upon request.3Y6rrBiQns

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