Starbucks Shift Leader

3 weeks ago

Victoria, Canada University of Victoria Full time

Organizational Unit- University of Victoria -> Student Affairs -> Campus Services- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- 1 April 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $3,900.00 - $4,017.00- Additional Posting Information:
- N/A- Salary posted will be pro-rated based on FTE- Classification- CPB5- Hours of Work- Saturday to Sunday, 10am-6pm; Monday to Wednesday, 12pm-8pm- Employee Group:
- CUPE 951 - Regular- # of Hires Needed- 1- Category- Customer Service- About this OpportunityThe Division of Student Affairs helps to transform students’ lives by supporting and inspiring the highest standards of student learning and success, community engagement and staff development. The Division is comprised of 26 reporting units in four departments: Athletics and Recreation, Campus Services, Office of the Registrar, and Student Services. The comprehensive and integrated range of services we provide make Student Affairs one of the most dynamic and diverse divisions on campus. Together, we support UVic’s vision “to be a university of choice for outstanding students, faculty, and staff from BC, Canada, and around the world.”
- Job SummaryThe Bookstore is the University's one-stop shop for books, supplies and stationery, clothing and giftware. In addition, The Bookstore Starbucks location provides coffee and a variety of snacks. The Bookstore offers services to faculty, students, staff, members of the local community, and is part of a greater community of campus service providers

Reporting to the Starbucks Manager, this position assists the Starbucks Operations Supervisor in supervising the daily operation in the high volume Starbucks located at the lower level of the bookstore. The Shift Leader is responsible for daily supervision of baristas in the Operations Supervisor's absence and assists in training of café employees. In addition, the Shift Leader prepares food and beverages, operates the cash register, operates the coffee machines, and completes light manual duties.
- Job Requirements**Skills**:

- Excellent interpersonal skills and a service oriented attitude
- Cash handling accuracy
- Ability to work independently and within a team environment
- Strong supervisory, interpersonal, customer service and training skills
- Excellent communication skills, with the ability to address customer complaints

Specialized Knowledge/Education:

- Good working knowledge of principles, techniques and practices of food preparation and storage
- Working knowledge of cash, debit and credit card transactions and reconciliation
- Must complete the specialized Starbucks training program
- Food Safe Level 1 Certificate

**Experience**:

- 1 years relevant experience as a barista or an equivalent combination of education and experience

We acknowledge and respect the Lək̓ʷəŋən (Songhees and Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

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