Technical Product Manager, Digital Platforms

5 months ago

Dorval, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

Air Canada seeks a highly motivated, well experienced Technical Product Manager to join the Air Canada Digital Platform team to enhance Air Canada's digital assets.

**Responsibilities**:

- Responsible for the resourcing aspects of its area, making sure that the delivery resources are optimally occupied and productive. Participates in the capacity planning process.
- Collaborate with quality assurance, business teams, business analysts, and developers to ensure user stories meet the definition of done.
- Coordinate with solution architects and developers to validate the design/developed solution meets the user requirements.
- Works as a primary point of contact on story elaboration, grooming, and story acceptance
- Participate in all required POD-level Agile ceremonies.
- Coordinate with other delivery teams to ensure dependencies are accounted for and enablers are properly prioritized.
- Communicate across various workstreams and business stakeholders outside of the Agile development team.
- Provide functional support on projects, issues and operational incidents, and can quickly assess the business impact of an issue or a gap.
- Estimate gaps on new initiatives when there is no change of architecture.

**Qualifications**
- Bachelor's degree with 5+ years of Technical Business Analyst, Technical Product Owner or Technical Product Manager experience (7+ years of demonstratable experience in lieu of degree) focused on the delivery of software products. Experience in delivering and evolving over time complex software products.
- Strong time management, organizational, planning skills.
- Excellent communication skills, both verbal and written.
- Innovative and creative with the ability to identify and document solutions to complex problems.
- Strong Experience with working in Agile methodologies.
- Prior experience with Scaled Agile a plus, but not required.
- Prior experience with direct management a plus, but not required.
- Prior experience with quality assurance a plus, but not required.
- Airline or travel industry experience a plus, but not required.
- Coding or design experience a plus, but not required.
- Passenger Service System or Loyalty System experience considered a strong asset, but not required.

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

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