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Positioning Technology

4 months ago

Regina, Canada Brandt Full time

We have a position available for a Level 1 Product Support Representative in our Regina location.

Duties & Responsibilities:

- Deliver service and support to end-users using and operating automated call distribution phone software;
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
- Diagnose and resolve technical hardware and software issues involving mobile communication, Bluetooth, GPS, and more;
- Accurately process and record call transactions using designated tracking software;
- Follow up and make scheduled call backs to customers where necessary;
- Stay current with system information, changes, and updates

LI-onsite

**Required Skills**:
Required Experience