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Manager, Commercial Lines

1 month ago

Victoria, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

We're looking for a **Manager, Commercial Lines** to join our growing team

**What you'll do here**:

- Develop, recommend, and implement leadership strategies, organizational structure, and processes/technology improvement initiatives
- Contribute to the success of our business by participating in regional business plan objectives and by committing to individual and team objectives
- Determine objectives for direct reports, assign responsibilities, provide guidance and feedback regarding performance, facilitate continuous learning, career development, and succession planning
- Provide effective leadership by continuously keeping your team informed on changes/results and share accountability for the overall performance, productivity and engagement with team members
- Evaluate staff performance and prepare formal Performance Reviews
- Perform quality reviews on team members to record staff development
- Manage staff scheduling and salary administration for the unit
- Develop and nurture respectful and successful working relationships with our Brokers through strong communication, visibility and participation in achieving results
- Establish, maintain and deliver legendary service from a motivated team of Underwriters to our Brokers
- Liaise with other underwriting managers, corporate underwriting and claims management on technical and administrative issues
- Be responsible for training and development of staff and set and monitor team objectives and systems (CL Contact, Halcion, CLPSS)
- Ensure adherence to corporate underwriting standards and procedures

**What you bring to the table**:

- A Bachelor's degree from an accredited college
- Minimum 5 to 8 years of relevant experience
- Have completed your CIP and/or FCIP
- Natural leader with a proven knack for leading, influencing and motivating a team and for facilitating change
- Invested in and have a proven history of driving strong employee and team engagement contributing to the success of your department
- Keenly interested in and stay up to date on competitive practices, business trends, or other developments impacting on business results and are able to recommend change when needed
- Able to maintain professional and effective business and personal relationships by promoting mutual understanding of expectations, issues and trust
- Strong communicator who can articulate effectively with people at all levels of the organization
- Possess a valid driver's license and a satisfactory driving record (regular travel involved to broker visits)

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.