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Technician - Advanced, Business Service Technician

2 months ago

Kenora, Canada Bell Canada Full time

Req Id: 408392

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell’s Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell’s network for our residential and business customers.

**Posting Details**:
**Job Title**:Technician - Advanced, Business Service I
**Job Location address**: 52 Redditt Road, Kenora (QC)
**Job Status**: Regular Full Time

**Name and description of hiring department**:
The Ontario Field Operations team in Bell Canada is responsible for maintaining the outside cable network providing voice and data services to customers in the consumer Bell Business markets.

**Main Job Duties / Accountabilities include**:

- Install, maintain and repair different telecommunication equipment for the Voice, Internet and IPTV markets for business customers in accordance with established practices
- Respond to customers’ needs and inform them on the utilization of different equipment or services
- Escalate events beyond their control to support teams
- Build relationships and interact with clients and various groups within Bell Canada
- Perform functions efficiently
- Keep up with emerging telecommunication technology

As necessary, agree to undergo a background security check to meet a customer’s clearance requirement.

**Critical Qualifications**:

- A college diploma in electronics or telecommunications, or equivalent work experience
- A college diploma in electronics or telecommunications, or equivalent work experience
- A minimum of a high school diploma
- Fluent in English
- Hold a valid driver’s license - Class G or G2
- Possess good manual dexterity and able to work with different hand tools
- Capable to lift and carry heavy weight
- Capable to climb telephone poles and/or climb and carry ladders
- Capable to kneel and bend and work in areas with restricted movement
- Capable of differentiating coloured wires (colour code)
- Capable to safely execute all functions/aspects of the job and meet all safety requirements associated with the work equipment
- Ability to act with a focus on customer satisfaction
- Ability to communicate clearly and concisely, both orally and in writing

**Working Conditions**:
EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**:Union
**Job Status**:Regular - Full Time
**Job Location**:Canada : Ontario : Kenora
**Flexible work profile**:Full-time in office (meaning that you will be required to perform your work on-site)
**Application Deadline**:02/23/2023

All team members are expected to reside in Canada and within a reasonable commuting distance from their work location to ensure that they are able to come to the office as required, whether the visit is planned or unplanned.

Created: Canada, ON, Kenora

**Bell, one of **Canada's Top 100 Employers.

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