Ambassador/greeter

**Posting Title**:Ambassador/Greeter

**Reports to**:Site Leader or Designate

**Facility**:Kiwanis Manor Assisted Living

**Status**:Temporary Full-time (until March 31, 2024)

**Hours of Work**:Rotation shifts, 7.5 hours, 9:30am-5:30pm

**Start Date**:Immediate start available

**Duties and Responsibilities**:

- Greets and welcomes visitors and confirms are on designated visitor list and have a booked time as applicable.
- Takes temperature, asks questions as per screening tool and documents appropriately.
- Ensures waivers and agreements are signed prior to visiting Residents.
- Explains and provides educational resources to visitors on appropriate use of PPE (Personal Protective Equipment), cough etiquette, hand hygiene, physical distancing, and rules of the visit.
- Answers questions or directs them to the proper person for resolution.
- Ensures visitors and others are wearing appropriate masks and any other PPE needed for being in/on premises.
- Porters Residents to and from designated areas inside and outside the home.
- Disinfects all screening tools and other equipment used, including pen, thermometer, laminated education materials and table.
- Escorts visitor to designated visiting area as appropriate.
- May screen other coming into the Home as needed.
- Maintains premise and performs cleaning of touch areas.
- Performs other related duties as assigned.
- Attends training and required meetings.

**Health and Safety Responsibilities**:

- Responsible to read, understand and comply with Park Place and provincially mandated Occupational Health and Safety policies and safe work practices.
- Involved in all aspects of the Health and Safety Program including:

- Uses safe work procedures
- Promotes health and safety policy and awareness
- Makes safety suggestions
- Reds OH&S minutes posted
- Responsible to take every reasonable precaution to protect the safety of Residents, self, other employees, and the public.
- Reports any near miss, injury and accident or equipment damage to supervisor immediately and completes required reports.
- Corrects and/or reports unsafe conditions.
- Sets a good example.

**Qualifications and Experience**:

- High school graduation or equivalent. Some customer service work experience. Experience working with seniors preferred.

**Skills and Abilities**:

- Effective oral and written communication skills
- Strong customer service skills
- Effective interpersonal and organizational skills
- Proven ability to follow instructions
- Attention to detail
- Passing of vulnerable sector search or criminal record check as per provincial guidelines
- Equivalences may be considered

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