Branch Manager

6 months ago

Hanover, Canada Desco Plumbing and Heating Supply Full time

**The Opportunity**

Reporting to the Regional Operations Manager, the Branch Manager will focus on the sales and operations of the Hanover branch - accountable for achieving financial targets, business growth and directing the day-to-day aspects including the customer experience, employee engagement, counter and inside sales, margin, expense control, health and safety compliance and branch administration.
- Champion customer experience initiatives with a goal to achieve superior customer service levels.
- Coach, develop and provide leadership to branch employees.
- Assess local market conditions, identify sales opportunities and develop business plans.
- Collaborate with sales team to maximize customer account growth and maintenance.
- Sales representation accountability of house accounts; growth, relationships, updating net pricing, discounts, etc.
- Analyze sales by product mix and develop action plans for promotion.
- Develop and implement strategies to improve productivity.
- Reduce slow moving and obsolete merchandise at branch level.
- Coordinate purchasing of non-stock material in accordance with Desco’s buying policy.
- Participate in technical areas of branch operations when required; fielding customer calls, entering orders, quotations, etc.
- Coordinate branch events, contractor training and promotions.
- Ensure safekeeping of company assets and provide a safe and clean working environment.
- Other duties as assigned.

**What You Offer**
- 5+ years’ sales and technical experience in plumbing and heating or related industry,
- 3+ years’ experience in a managerial capacity preferred,
- Post-secondary education in related field or equivalent work experience,
- Computer literate and proficient in MS Office,
- Enthusiastic and engaged with customers and employees,
- Excellent selling, communication and negotiations skills, and
- Prioritizing, time management and organization skills.
- Come be a part of Desco - one of Canada's Best Managed Companies since 2009 - earning us the ultimate honor of Platinum Club Member Status._

As a leading Canadian owned plumbing, HVAC and hydronics wholesale distributor, we are comprised of 17 locations and 3 luxury showrooms and are a proud supporter and supplier to the essential Plumbing and Heating trade contractors in the Ontario market.

Desco is committed to providing accessible employment practices, in compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Applicants are asked to make accommodation requests to Desco, and we will make every effort to ensure that accommodation requests are met throughout the recruitment process.

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Hanover, ON N4N 3V7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Plumbing and HVAC sales: 5 years (preferred)
- Management: 3 years (preferred)

Work Location: In person

  • Branch Manager

    6 months ago

    Hanover, Canada BMO Financial Group Full time

    293 - 10th Street Hanover Ontario,N4N 1P1 Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies...

  • Branch Manager Advice Sales

    1 month ago

    Hanover, Canada Scotiabank Full time

    Requisition ID: 211382 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Branch Manager, you will assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the branch’s personal and...

  • Branch Manager Advice Sales

    1 month ago

    Hanover, Canada Scotiabank Full time

       Requisition ID: 211382Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Branch Manager, you will assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the branch’s personal and...

  • Customer Service Representative

    7 months ago

    Hanover, Canada Scotiabank Full time

    Requisition ID: 197401 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Service Representative-hanover Branch

    6 months ago

    Hanover, Canada Scotiabank Full time

    Requisition ID: 180286 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Small Business Advisor

    2 months ago

    Hanover, Canada Scotiabank Full time

    Requisition ID: 209659 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional...

  • Small Business Advisor

    1 month ago

    Hanover, Canada Scotiabank Full time

    Title: Small Business Advisor - Hanover BranchRequisition ID: 209659Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleWhat you’ll be doing…Manage an assigned portfolio of high value and/or complex small business owner relationships to achieve retention and other negotiated goals while...

  • Small Business Advisor

    2 months ago

    Hanover, Canada Scotiabank Full time

       Requisition ID: 209659Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleWhat you’ll be doing…Our Advisors are customer-centric and able to connect with people in a relatable way.  As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional...

  • Customer Service Representative

    6 months ago

    Hanover, Canada BMO Financial Group Full time

    293 - 10th Street Hanover Ontario,N4N 1P1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Store Manager

    7 months ago

    Hanover, Canada Moffatt & Powell Rona Full time

    Store Manager - Hanover Ontario **Reports to**: Director of Operations **Position Summary**: At Moffatt & Powell Rona, our unwavering commitment to surpassing customer expectations is central to our identity. Guided by our core values of Caring, Commitment, Community, and Continuous Learning, we seek a Store Manager to lead a dynamic team in embracing our...

  • Personal Banker

    7 months ago

    Hanover, Canada BMO Financial Group Full time

    293 - 10th Street Hanover Ontario,N4N 1P1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Outside Sales Representative

    2 months ago

    Hanover, Canada Desco Plumbing and Heating Supply Full time

    Come be a part of Desco, recognized as one of Canada's Best Managed Companies for the ninth consecutive year - earning us the ultimate honor of Platinum Club member status. As a leading plumbing and HVAC distributor - wholesaler owned by the Deschenes Group Inc., Desco is currently comprised of 17 locations and 3 showrooms with markets across Ontario. We...

  • Financial Advisor

    3 days ago

    Hanover, Canada Scotiabank Full time

    Requisition ID: 149172 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you’ll be doing** Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network you will be provided in-depth training designed to allow...

  • Inside Sales Associate

    7 months ago

    Hanover, Canada Moffatt & Powell Rona Full time

    Inside Sales Associate **Reports to**: Store Manager **Location**: **Position Summary**: At Moffatt & Powell Rona, our commitment to exceptional customer service and continuous improvement is at the heart of everything we do. As an Inside Sales Associate, you will play a pivotal role in delivering first-class customer service by ensuring a seamless shopping...

  • Small Business Advisor

    6 months ago

    Hanover, Canada Scotiabank Full time

    Requisition ID: 194719 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you’ll be doing** Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout...

  • Business Licenses Specialist

    4 weeks ago

    Hanover, Canada Scotiabank Full time

    Title: Small Business Advisor - Hanover BranchRequisition ID: 209659Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleWhat you’ll be doing…Manage an assigned portfolio of high value and/or complex small business owner relationships to achieve retention and other negotiated goals while...

  • Warehouse Associate

    7 months ago

    Hanover, Canada Desco Plumbing and Heating Supply Full time

    Come be a part of Desco, recognized as one of Canada's Best Managed Companies for the twelfth consecutive year - earning us the ultimate honor of Platinum Club member status. As a plumbing and HVAC distributor - wholesaler owned by the Deschenes Group Inc., Desco is currently comprised of 19 locations and 4 showrooms with markets across Ontario. We are...