Global IT PMO Project Lead

3 weeks ago

Vaughan, Canada Redpath Mining Full time

**Health and Safety**:

- Having the authority and responsibility to maintain a safe and efficient working environment
- Following Company health and safety standards and reporting any unsafe acts or conditions

**Strategy & Planning**
- Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
- Liaise with project stakeholders on an ongoing basis.
- Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues.
- Set and continually manage project expectations with team members and other stakeholders.
- Plan and schedule project timelines and milestones using appropriate tools.
- Track project milestones and deliverables.
- Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
- Define project success criteria and disseminate to involved parties throughout project life cycle.
- Conduct project lesson-learnt and create a recommendations report to identify successful and unsuccessful project elements.
- Develop and follow best practices and tools for project execution and management.
- Any other duties as assigned

**Acquisition & Deployment**
- Estimate the resources and participants needed to achieve project goals.
- Determine and assess need for additional staff and/or consultants and make the appropriate recommendations if necessary during project cycle.
- Draft and submit budget proposals and recommend subsequent budget changes when necessary.
- Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.

**Operational Management**
- Direct and manage project development from beginning to end.
- Develop full-scale project plans and associated communications documents.
- Delegate tasks and responsibilities to appropriate personnel.
- Identify and resolve issues and conflicts within the project team.
- Identify and manage project dependencies and critical path.
- Develop and deliver progress reports, requirements documentation, presentations, and other related project reports.
- Proactively manage changes in scope, identify potential crises, and devise contingency plans.
- Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
- Build, develop, and grow any business relationships vital to the success of the project.
- Ensure internal general controls are considered throughout project life cycles and follow Redpath change management processes.

**Education**

Required:

- University degree or college diploma in the field of business administration, management information systems or equivalent practical experience
- Business Analysis training
- Project Management Fundamentals training

Considered an Asset:

- PMP Certification
- ITIL Foundations Certification

**Work Experience**:
Required: 5+ years prior experience in deployment and support of software system implementations in a global environment.

**Knowledge Required**
- In-depth experience supporting HFM, Hard Dollar, InEight Cloud, SharePoint, Intelex Safety, HRIS systems, Oracle Fusion, E-Front LMS, PowerBi solution
- Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products
- Proven experience in Business Analysis with strengths in gathering and analyzing requirements, and proposing and executing solutions
- Demonstrated project management skills; Business Analysis and Project Management Fundamentals training or PMP designation an asset
- Fluent English language skills.

**Personal Attributes**
- Experience working both independently and in a team-oriented, collaborative environment is essential.
- Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
- Reacts to project adjustments and alterations promptly and efficiently.
- Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
- Ability to defuse tension among project team, should it arise.
- Ability to bring project to successful completion through political sensitivity.
- Strong written and oral communication skills.
- Strong interpersonal skills.
- Keen attention to detail.
- Ability to conduct research into system issues and products as required.
- Customer service skills an asset.
- Persuasive, encouraging, and motivating.

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