General Manager, Cluny Bistro and Boulangerie

6 months ago

Toronto, Canada The Distillery Restaurants Corp. Full time

We’re looking for our next **General Manager** at Cluny Bistro & Boulangerie.
- Cluny is not your parents’ French bistro_

Exciting, non-pretentious menus inspired by France's modern food movement paired with vibrant music, breathtaking design, and personalized service, have made Cluny the best French restaurant in Toronto according to USA Today, Top Choice and BlogTO.

**What you'll experience with The DRC**:

- $80,000.00, plus medical, dental and drug coverage
- In-house dining perks
- Monthly cellphone allowance
- A dynamic culture that encourages and rewards the entrepreneurial spirit
- The chance to work alongside the best team in the city

**What you'll be doing**:

- Lead by example and reinforce the DRC’s core values and policies on a daily basis — it starts with you;
- Maintain and develop a culture founded in dignity, mutual respect and passion that revolves around hospitality and the delivery of genuine service and expertly crafted food and beverage;
- Build and nurture professional relationships with your guests, DRC employees, leadership, suppliers/vendors, industry peers and partners;
- Embrace, engage, and follow through on all feedback:

- taking a hands-on approach to celebrating and cascading thanks when you win;
- and delivering recovery and repair to any/all persons when the mark is missed;
- Build trust and loyalty with guests, DRC employees, leadership, suppliers/vendors, industry peers and partners alike through:

- proactive communication;
- setting and managing expectations;
- and delivering solid business results;
- Manage the overall operations of the restaurant with clarity, consistency, fairness and integrity;
- Ensure scheduling, in all departments, leads to efficient service while being in line with labour targets;
- Perform cash and inventory reconciliation and order supplies as necessary;
- And liaise with Culinary, Customer Service, Marketing, Human Resources, Payroll, and Executive Leadership.

**What you'll bring to the Bistro**:

- ** EXPERIENCED.** You've been a General Manager before. This is a big, busy restaurant. You'll need experience within the hospitality industry, preferably in fast-paced, high-volume, upscale dining restaurant/hotel environments.
- ** INDUSTRY-FOCUSED.** You've studied business, hospitality or food and beverage management degree/diploma, or the equivalent in education and experience. Membership in associations that support the F&B Industry is also an asset.
- ** CERTIFIED. **While you're required to be Smart Serve certified, Mixology, Prud’homme Beer, and Sommelier certifications are highly valued.
- ** NUMERICALLY COMPETENT.** You've managed a P&L statement to success, understanding food and beverage cost averages and labour controls. You've probably said, "I love spreadsheets" at some point in the past.
- ** A PEOPLE PERSON.** You're someone who naturally possesses an affinity for superior guest service and takes the initiative to go above and beyond expectations.
- ** PASSIONATE.** You're a true leader who aims to drive your team toward new heights and greater successes.
- ** SELF-DRIVEN.** You have the ability to manage your team and your restaurant independently through a solution-oriented lens.- #HP_

fVNoDCDNE3

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