Barista

4 days ago

Toronto, Canada Eataly North America Full time

A Barista creates and serves specialty hot and cold beverages according to Eataly's recipes and guests' special requests. A Barista is knowledgeable about all coffee menu items, provides high-quality, fast-paced service and is able to work at multiple QSR counters performing various functions. Functionally reports to the QSR General Manager and the QSR Assistant General Managers.
- Prepares and serves authentic Italian espresso, coffee and other café drinks at multiple counters
- Provides guests with exceptional service and product details, such as coffee blend or preparation description
- Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
- Ensures all items are dated and following First in First Out (FIFO) standards
- Weighs, grinds or packs coffee beans for guests according to their specifications
- Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills
- Cleans and sanitizes work areas in accordance with supervising health agency of the area
- Works across all QSR counters serving pastry, gelato, pizza and other Italian delicacies
- Maintains a calm demeanor during periods of high volume
- Performs other duties as required or assigned

**Qualifications**
- Knowledgeable and enthusiastic about coffee, tea and drink preparation and product
- Outstanding communication and guest service skills
- Ability to perform simple mathematical calculations and follow directions for all production
- 1+ year barista experience on a manual espresso machine preferred
- High school diploma preferred

**Job Requirements**
- Availability to work onsite with a flexible schedule often including early mornings, evenings and weekends
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
- Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer and Point of Sale
- Dexterity for rapid and consistent espresso creation
- Smart Serve Certified

**Additional Information** Benefits and Perks**
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more

**Company Description**
Eataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team's product knowledge

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