Case Manager, Community Mental Health
2 weeks ago
Why Fraser Health?:
Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?
Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.
Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.
Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.
Curious to learn what it’s like to work here? Like us on
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Detailed Overview: Utilizing the case management model and as part of a multidisciplinary team, the Case Manager provides clinical services to clients in Adult Community Support Services (ACSS) including services to Mentally Disordered Offenders (MDO). Takes the lead with MDO referrals to Community Mental Health. The Case Manager works closely with other members of the multidisciplinary team in assessing clients' mental health status, formulating a plan of care, implementing planned care and evaluating outcomes. Works in partnership with clients, caregivers, facility managers and staff of relevant community and regulatory agencies; participates in planning and developing mental health services and provides community mental health education. Responsibilities:
- Functions as a primary therapist and case manager, providing diagnostic client assessment and short and long term individual, group, and family therapy, using a variety of interviewing, counselling, and assessment methods, in accordance with professional standards and clinical policies and procatcies. Manages cases and formulates treatment plans and goals in conjunction with assigned agency staff, and other services including Probation Services.
- Facilitates clients' utilization of appropriate community services and rehabilitative programs by performing duties such as researching available services, liaising with these agencies, providing related advice and consultation to clients and providing referrals to appropriate community treatment alternatives and services. Utilizes available community resources to develop supportive and rehabilitative programs for adults and their families. Makes arrangements for clients to be admitted to hospital when required, including on an involuntary basis. Makes phone calls to appropriate parties and necessary transportation arrangements.
- Provides client care linkages between community mental health services and acute care facilities, including liaising with the Riverview Hospital, acute care hospitals, and the Forensic Psychiatric Hospital to ensure appropriate referrals of clients and to facilitate assessment and care planning for client discharge from hospital. Liaises with Forensic Community Outpatient Clinic and collaborates with crown counsel or judiciary regarding special court processes as required. Exchanges relevant client information and receives information about the status and background of clients who will be discharged or referred, in order to make necessary preparations for provision of a smooth continuum of care between acute care and community mental health services.
- Provides support and direction to clients requiring enhanced case management by monitoring their mental health status and assessing their social adjustment and ability to perform routine life activities, including managing money and taking medication regularly. Provides follow-up care and services as required, including providing referrals to other healthcare professionals such as Recreational Therapists, Occupational Therapists, and Psychiatrists. Updates the Clinical Coordinator on the status of client treatment and progress, as well as significant and unusual issues, developments, and circumstances.
- Maintains client records and statistics, prepares reports, and completes forms as required, in accordance with Fraser Health policies and standards, including clinical record standards of Mental Health Services. Obtains consent forms for release of client information.
- Advocates on behalf of clients, by performing du
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