Ie Supervisor

3 weeks ago

Richmond, Canada UNITED PARCEL SERVICE Full time

**Primary Job Posting Location**:
Richmond, British Columbia Canada

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Summary**:
**The Industrial Engineering (IE) Supervisor (Package Operations) is responsible for developing work measurement for use in improving package operations job set-ups and operational conditions that reduce cost and meet service level commitments. The supervisor audits operating plans and procedure compliance; develops, implements, and assesses package operations’ long and short range operating plans based upon work measurement, and assists operators with implementations of improved operating plans, new services, improved procedures, and new technology.**

The IE Supervisor provides tools, training, methods certification, and assistance as needed to support the achievement of the business plan. They work with Division and Business Managers to identify and prioritize opportunities for operations and process improvements where key business plan objectives are not being met. The position also serves as the communications liaison with other functions and coordinates initiatives that impact package operations planning requirements.

This position supervises IE Management Trainees, Specialists, Part-Time Supervisors and Interns.

**Core responsibilities of the IE Supervisor will include (but not limited to) the following**:

- Develops and maintains work measurement for processes to support all necessary operating plans and reflect current normal conditions.
- Works with management to develop an implementation plan after new measurements are implemented.
- Analyzes current operating plan to determine opportunities for improving the process and workflow (e.g. analyze process flow charts and production schedules, etc.).
- Utilizes work measurement, gap analysis, statistical analysis, discussions with management, and operations visits to identify issues and problems impacting the achievement of performance and service goals.
- Audits and analyzes internal processes and reports to identify areas for potential operational improvements and efficiencies.
- Identifies issues requiring training or re-training (e.g., Operating Plan execution, process adherence, proper methods, work measurement, use of technology, etc.) to improve the efficiency and effectiveness of operations.
- Delivers training to management and staff via classroom (virtual), conference calls, electronic material, or one-to-one to promote learning transfer, ensure training compliance, and improve employees’ operational performance.
- Reviews and researches daily and weekly trends (e.g., historical volume, marketing forecasts, recent economic data, etc.), and develops volume projections for planning to forecast future resource needs.
- Develops annual staffing projections by week and by day of week for processes to provide a cost-effective operating plan.
- Reviews and updates forecasts as required to maintain validity of forecast projections (i.e., ensure measures are still relevant and conform to accepted IE principles) and adherence to Business Plan goals.
- Bachelor’s Degree or International equivalent
- Bachelor's Degree or International equivalent in Engineering or related field - Preferred
- Understanding of operational barriers and failures, and identifies/improves designs, methods, processes, and flows through collaboration
- Technical minded with ability to resolve issues related to information systems reporting, report generation and storage, customized reports, and data integration, and writes complex queries and creates databases as needed
- Industrial Engineering experience - Preferred
- Experience using advanced Access and Excel functionalities, (Pivot tables, Power Queries, database creation/maintenance, etc.) - Preferred
- Experience in the creation of reports by analyzing extensive and expansive numerical information.
- Must be comfortable in leading group activities, large meeting and extensive technical training classroom sessions.
- Availability to work flexible shift hours, including weekends and travel - Preferred
- Valid Driver's License - Required

**What we offer**:
UPS offers a competitive compensation package which includes benefit options including health and dental coverage, group insurance plan, paid vacation, employee stock purchase plan and an unlimited opportunity to grow within the company.

Our employee benefits include the following:

- ** Training and Development**: UPS provides full training for all positions to ensure safety and compliance to policies and regulations;
- ** Generous Bene

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