Hospitality Supervisor

6 months ago

Drayton Valley, Canada Connecting Care Full time

**The Opportunity**:
The **Hospitality Supervisor** role will be serving the community of **Points West Living Drayton Valley**. **The role is responsible for ensuring top resident care is priority, with a high level of focus in time management, hospitality, and supervisory skills.

Part Time 0.4FTE

**Foundational knowledge and experience to grow from**:

- You are a patient exceptional leader -team player, motivator, coach, mentor, and professional role
- Able to coordinate various business activities within the vision, objectives, and guiding philosophy of Connecting Care
- A strong personal commitment to Person Directed Care
- Current familiarity with the Eden Alternative Philosophy and the Domains of Well-Being is
- Strives to attain excellence in Resident, family member and employee care partner
- Friendly with a sense of humor and the utmost respect for all persons
- Knowledge of supportive living services, assessment, and care planning
- Maintains ongoing compliance with appropriate local, provincial, and federal regulatory
- Demonstrates strength in building partnerships with Residents, family members, employee care partners, volunteers, external care partners and the community at large to ensure the vibrancy of our
- Flexible, willingness to prioritize and re-adjust routines, open to change for the benefit of the
- Strong leadership, supervisory, organizational, communication, and time and resource management skills
- Excellent facilitation, problem solving and conflict resolution skills, dealing effectively with difficult or crisis
- Providing services in a manner that demonstrates the principles of appropriate choice, dignity, privacy, independence, and individuality in accordance with the Mission, Vision, and Core Values
- Engaging in meaningful conversations with Residents and their loved ones (if applicable) to learn more about their life story and encourage them to become involved in the community.
- Ensuring that services are provided in accordance with best practices, our Well-Being Strategies, quality improvement guidelines, and regulations/standards.
- Provides leadership and ensure commitment of person directed services within the team is achieved.
- Manage, coordinate & oversee care partner planning and service time scheduling for the food services area.
- Planning and the delegation of service assignments assuring effective scheduling.
- Ongoing learning to expand knowledge through attending educational workshops.
- Preparation and organization of all meals following the menu cycle ensuring excellent quality and taste.
- Providing and monitoring the meals for Residents with modified diets
- Identifies/Reports any health, safety, or maintenance issues.
- Promotes and encourages an atmosphere of excellent hospitality service within the community.
- Always maintains a high level of professionalism and confidentiality of the community.
- Performs other services/tasks/duties related to employee care partner role as assigned.

**Skills and key deliverables that will take you further**:

- Grade 12 Diploma or recognized equivalent is required.
- Supervision/leadership/educator/facilitation/experience required.
- Obtain prior to employment, a clear criminal record check with vulnerable sector check

**Why join our team?**
- Competitive compensation
- Career and professional growth opportunities
- Looking for a happy corporate culture **The term staff is not used here, we are Employee Care Partners

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