Coordinator, Services for New Students

3 weeks ago

Montréal, Canada Concordia University Full time

**Position Number**: 50000989 / C1567A
**Department**: Student Success Centre
**Campus**: Sir George Williams (Downtown)

**Salary**: $61,309.00 - $73,808.00 per annum
**Union/Association/HR Policy**: HR POLICIES

**Posting deadline**: February 15, 2023

Recognized as Canada’s top university under the age of 50, and one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.

Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.

As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

**NOTE**:

- This posting represents a full-time contract for the duration of three years._

**SCOPE**
Reporting to the Manager, Services for New Students, the incumbent plans and coordinates events, programming and daily operations of the Services for New Students unit. They provide leadership and supervision to the Welcome Crew Mentors.

**PRIMARY RESPONSIBILITIES**
- Provide effective leadership and coordination to ensure Welcome Crew Mentors are carrying out assigned tasks with a high level of professionalism and providing appropriate support to new students; assess outcomes on an ongoing basis and adjust accordingly.
- Hire, train, assign work, monitor, evaluate and motivate the unit’s student employees.
- Develop, plan and prepare programming provided by the Services for New Students unit.
- Contribute to the preparation and execution of bi-annual Services for New Students orientation events and other special Student Success Centre events.
- Monitor, research and recommend event-planning tools, strategies and logistics.
- Liaise with student services units and other internal Concordia contacts on matters related to services provided to new students, including orientation and outreach events.
- In collaboration with Manager and Coordinators, participate in and contribute to short
- and long-term planning and strategic development of the unit.
- Monitor and contribute to content updates of Services for New Students social media accounts, website and print/promotional materials.
- Perform other duties in support of the unit.

**REQUIREMENTS**
- Diploma of Collegial Studies (3 year technical DEC) in a field related to the primary responsibilities and two to four years of related work experience.
- Good knowledge (Level 4) of spoken and written English in order to communicate with internal and external clients and basic knowledge (Level 3) of spoken French to respond to general inquiries.
- Good knowledge (Intermediate Level) of Microsoft 365 (in order to work with documents, spreadsheets/reports and presentations).
- Strong planning, organizing, decision-making and problem-solving skills.
- High attention to detail and ability to handle multiple, varying tasks under pressure.
- Ability to work independently and with mínimal supervision.
- Strong interpersonal and communication skills, with the ability to interact effectively with staff and students from diverse backgrounds.
- Ability to work outside normal working hours during peak periods and when special events are scheduled.

Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

**Territorial Acknowledgement**
Concordia University is located on unceded Indigenous lands. The Kanien’kehá:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtià:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.

**Employment Equity**

**Accessibility**

**Immigration Status

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