Night Auditor

7 months ago

Dartmouth, Canada Delta Hotel by Marriott Dartmouth Full time

**Delta Hotels by Marriott** Dartmouth is a newly renovated, full-service property located in the Burnside / City of Lakes Business Park. A corporate class hotel that provides modern design, incorporating pride of place, the amenities today’s traveler requires and an ethos of exceptional guest service. We are currently seeking a **Night Auditor** to join our team here at the Delta Hotels by Marriott Dartmouth

**Reports to**: The Guest Services Manager and Hotel Controller

**Department**: Guest Services & Accounting

**Shifts**: Hour are 10:45pm - 7:15am, (Over Night) weekdays, weekends and holidays included.

**Duties**: As a Night Auditor at the Delta Hotels by Marriott, you will be essential to our guest experience.
- Register arriving guests / process guest departures
- Handle cash and credit card transactions
- Answering guest inquiries in a timely and accurate manner
- Creating accurate reservations
- Ensure the smooth and efficient operation of the Front Desk
- Clear and concise pass-on communication with colleagues and leaders in the department
- Balancing front office and food & beverage daily postings and preparing necessary audit paperwork.
- Complete all “End of Day” Activities
- Preparing and distributing daily reports for various departments.
- Ensuring guest safety and security.
- Outstanding guest service skills
- Speak, read and write in English
- Excellent written and verbal communication skills
- Strong team player
- Strong Decision making and organizational skills
- Multi-tasking proficiency
- Ability to work with limited supervision
- Positive and professional demeanor
- Must have basic computer experience [including but not limited to: Excel, Word and Opera property management system]
- Minimum of 2 years in a front-line customer service environment (required)
- Previous Guest Service/Front Desk experience is an asset
- Bilingual (French) is an asset
- Experience in working back shift hours

We appreciate the interest of all individuals who apply, however, only those selected for an interview will be contacted.

Park Place Centre Limited is an equal opportunity employer.

**Job Type**: Part-time

**Benefits**:

- Commuter benefits
- Company pension
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Night shift

Ability to commute/relocate:

- Dartmouth, NS: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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