Scrum Master

2 weeks ago

Toronto, Canada Ontario Teachers' Pension Plan Full time

Scrum Master

The opportunity

This position is for an experienced Scrum Master to coordinate the delivery of our products and services. As a Scrum Master, you will be responsible for high quality product/service delivery, resolving issues in a team, and implementing balanced improvements to meet delivery timelines and quality standards. The role is central to a well-functioning Agile team (Scrum or Kanban) that delivers a product/service which generates business benefits for one or more lines of business at OTPP.

Who you'll work with

In this role you will work with the Service Request Manager / Product Owner to keep the upstream pipeline of work well organized with the processes necessary to support both Flow and Value optimization. You will also work with Agile Coach, organizational area SMEs, and the team to craft roadmaps, release cadences/strategies, and actively works within the team to support Flow optimization, healthy team dynamics, and living the Kanban/Scrum principles to evolve the system toward higher maturity.

What you'll do- Facilitates agile cadences, with the specific cadences paired with the team’s maturity level (ex. comfortable facilitating a lower maturity team’s retrospective well also comfortable facilitating a Flow Review or Service Delivery Review)-
- Provide team level Flow metrics at a detailed work as well as customer request level. Depending on team maturity this may include WIP, WIP aging, System Lead Time Distribution, Delivery Rate, Blocker Clustering, Blocker Aging, and the composition of work item types for a given periodLead the team to self-organization and continuous improvementLeading and coaching teams and the organization in its Agile adoption-
- Helping teams and stakeholders understand and enact empirical development-
- Causing change that increases the productivity of the agile teamDemonstrate a collaborative approach to accomplish work and can influence a wide range of key internal and external stakeholders of all levels-
- Demonstrate servant leadership-
- Manage up to 2 teams at any given period- What you'll need- Bachelor’s degree, or strong software development background.-
- Certified Scrum Master (CSM) / Kanban Management Professional (KMP)-
- Six Sigma / Lean Certification an asset-
- Canadian Securities Course (CSC) an asset-
- Knowledge of agile development best practices, and experience with project management tools such as Jira-
- 3+ years' experience as a Scrum Master Financial Services experience an asset-
- 5+ Years of experience as part of a delivery environment (either traditional or agile)-
- Excellent communication skills (verbal and written)-
- Excellent influencing and negotiating skills-
- Excellent organizational, planning, analytical and problem-solving skills-
- Ability to build and maintain strong working relationships with all levels of management and staffExperience with modern Product development practices (e.g. Continuous Integration, Continuous Delivery, Test-driven development, etc.) highly preferred.-
- Effective planning and organizational experience to set priorities and co-ordinate projects to meet deadlines-
- Effective organizational skills sufficient to manage competing and changing priorities within a dynamic environment-
- Proven problem-solving skills and analytical skills to creatively develop unique solutions/approaches to resolve issues-
- Ability to build and maintain strong working relationships with multiple clients, teams and partners-
- Proactive customer service focusWhat we’re offering- Pay-for-performance environment that offers competitive salary and incentive- Numerous opportunities for professional growth and development- Comprehensive employer paid benefits coverage- Retirement income through a defined benefit pension plan- The opportunity to invest back into the fund through our Deferred Incentive Program- A flexible/hybrid work environment combining in office collaboration and remote working- Competitive time off- Our Flexible Travel Program gives you the option to work abroad in another region/country for up to a month each year- Employee discount programs including Edvantage and Perkopolis

At Ontario Teachers', diversity is one of our core strengths. We take pride in ensuring that the people we hire and the culture we create, reflect and embrace diversity of thought, background and experience. Through our Diversity, Equity and Inclusion strategy and our Employee Resource Groups (ERGs), we celebrate diversity and foster inclusion through events for colleagues to connect for professional development, networking & mentoring. We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves. To learn more about our commitment to Diversity, Equity and Inclusion, check out

Life at Teachers'.

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