Shipper

**Position Summary**:
The Shipper provides direct support to the Operations Supervisor, while assisting the Lead and the functions of the team members. The Shipper supports the Supervisor to drive solutions to support growth goals, process and quality improvements.

**Shift: Monday to Friday 7:00am to 3:30pm**

**Job Duties**:

- Ensures all outbound shipments are processed and routed according to Client and Customer needs and within Service Level Agreement (SLA)
- Schedule shipment and transportation arrangement.
- In collaboration with the Supervisor, works within the Vendor Compliance processes, policies and procedures to ensure complete compliance on all shipments that are leaving the facility.
- Create Shipping Label/Bill of Landing (UPS, FedEx, USPS and other Common Carrier).
- Route all Collect / 3rd party orders adhering to Retailer Routing compliance guidelines.
- Reschedule missed pick-ups.
- Follow up daily with carrier appointments.
- Runs manifests to ensure accuracy when carrier pick-ups occur
- Investigation and follow up on all freight scenarios that involve lost or damaged product via a carrier
- Provides carrier information and updates to all internal contacts
- Organizes and files all BOL's according to vendor and ship date.
- Ensures all manual shipment confirmations are sent to Clients on a daily basis.
- Documents and resolves issues between carriers and vendors
- Quote shipping rates on regular basis to ensure best economical shipping method.
- Consolidate and summarize shipment requirement of Customers' requests.
- Ensures dangerous goods are shipped according to TDG standards
- Ensures Custom Retailer carton labels are generated/applied in correct position
- Performs other duties as requested.

**Things You Can Do**:

- Excellent Office 365 skills.
- Excellent Aspire capabilities.
- Strong ability to multitask and problem solve.
- Can communicate both internally and externally in an open, helpful and engaging manner.
- Is KPI driven and goal focused.
- Ability to work through Client requests and complaints in a manner that meets Client needs and follows NRI processes.
- Ability to escalate obstacles when you are unable to come up with a solution.
- Follows safe job procedures.

**The Must Haves**:

- Grade 12 **and/or**:

- 1 - 3 years of relevant experience.
- Lives in accordance to and can make decisions based on our company values.

**Compensation**:

- The Shipper position belongs in Grade 2 of the Kamloops grade and rate **_($18.25 to 19.75/hour) _**Compensation is commensurate with experience, skills, and abilities. As it is a permanent, full-time position this position also comes up with choice benefits, vacation and sick pay.

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