Manager, Seasonal Resort

Work Term: Seasonal
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: Other trades certificate or diploma
- Experience: 3 years to less than 5 years
**Work setting**:

- Rural area
- Remote location
- Hunting and fishing lodge or camp
- Hotel, motel, resort
**Budgetary responsibility**:

- 0 - $100,000
**Tasks**:

- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
**Supervision**:

- 3-4 people
**Certificates, licences, memberships, and courses**:

- First Aid Certificate
- CPR Certificate
**Computer and technology knowledge**:

- MS Word
- MS Office
- MS Outlook
**Security and safety**:

- Bondable
- Enhanced reliability security clearance
- Criminal record check
**Transportation/travel information**:

- Valid driver's licence
- Own vehicle
- Public transportation is not available
**Work conditions and physical capabilities**:

- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Overtime required
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?