Small Equipment Sales/service Advisor
2 weeks ago
**Duties & Responsibilities**
- Discuss equipment issues, maintenance plans, and work performed with customers
- Servicing customers and assisting with servicing small equipment (i.e. sharpening chains)
- Assist customers in ordering service/parts for small equipment
- Work closely with Small Engine Mechanic to assist with ordering parts and/or identifying parts
- Provide Customer Service and Sales service of small engine equipment and accessories
- Contact customer following sales to ensure ongoing customer satisfaction and help resolve any complaints
- Ensure any warranty information or claims are resolved for equipment
- Other duties as assigned by Management
- Must be able to work evenings and weekends, if needed
- social media ads
- advertising
*
**Skills & Experience**
- Complexity and Dexterity
- Troubleshooting Skills
- Problem Solving Skills
- Communication Skills
- Detail Oriented
- Punctual
- Customer Service Skills
- Ability to Multi-Task and manage time effectively
**Salary**: $50,000.00-$60,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Overtime pay
- Tips
**Experience**:
- Small Equipment Sales/STIHL: 1 year (preferred)
- Customer Service: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Ontario G License (preferred)
Work Location: In person
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