Front Store Manager Lg Vol

3 weeks ago

Richmond Hill, Canada Shoppers Drug Mart Pharmaprix Full time

**Location**:
9350 Yonge St, Richmond Hill, Ontario, L4C 5G2

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

**Why this role is important?**

**SUMMARY**:
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved. Through training of employees, regular follow up and feedback, and leading by example. The Front Store Manager is expected to embrace all Shoppers Drug Mart Policies, procedures and standards. The Front Store Manager is responsible for achieving store objectives and targets, and is required to deal with and solve any and all problems that may arise.

**DUTIES & RESPONSIBILITIES**:
**Operations**
- Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
- Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
- Follows direction outlined on In-Store Web
- Ensures products are in stock at all times, through proactive inventory planning, and utilization of best practices and established processes
- Conducts daily store walk with the Assistant Front Store Manager or designate and provides direction when necessary
- Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity
- Ensures staffing levels are adequate to effectively operate the business
- Manages Communications Binders and Store Boards to ensure awareness of all corporate and store events and ensures support of these initiatives
- Reviews Customer Service Index (CSI) reports with Management Teams and develops action plans to address any customer issues or complaints
- Adheres to established purchasing processes including all replenishment activities (eg. Regular replenishment seasonal and event purchasing)
- Proactively monitors and minimizes the liability of discontinued inventory utilizing weekly reports to ensure the timely return of products to vendors being aware of all vendor return policies
- Inventory control, ordering, receiving, price changes, damages and returns
- Conducts competitive price checks for both grocery and other KPI products as requested
- Implements new planograms and planogram adjustments, follows MMS standards
- Maintains physical security activities as identified in the Store Standards

**Physical Store/ Facility Management**
- Primary key holder and may be called to the store before, during or after business hours in the event of an emergency
- Responsible for ensuring the safety of all customers and employees on store premises
- Responsible for maintaining physical store image to corporate standards
- Responsible for upkeep and repairs with Janitor, Property Management and scheduling repairs

**Human Resources**
- Complies with Human Resources Standards
- Hires and/or supports hiring for all departments, excluding Pharmacy
- Maintains wage administration within SLPH guidelines
- Effective management of schedules, absenteeism, FT-PT staffing ratio to maintain PC Optimum standards in store
- Conducts probationary reviews for new hires and annual staff performance reviews
- Manages staff performance through ongoing coaching, action planning, and follow-up
- Provides staff orientation and specific position training utilizing SDMU, and in-store training programs where required
- Promotes Employee Engagement Survey; motivates staff to participate in survey
- Ensures Huddles are held twice a day and schedules Management Team meeting store meetings regularly
- Manages conflict and ensures effective and timely resolution
- Drives Blue Culture, engagement, and leads and motivates staff through leading by example and Core Values

**Finance**
- Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Report
- Meets period, quarterly and annual targets
- Sets individual goals for departments to motivate employees and ensures goals are met
- Develops and executes strategies to improve business efficiency at the store; follows up and monitors these strategies on an ongoing basis using established metrics and reporting (such as Micro-Strategy, Daily Metrics Tracker, FSM Monitoring report, MMS Reports)

**General**
- Complies with all health and safety regulations
- Complies with all store policies and procedures
- Complies with food and safety guidelines
- Complies with loss prevention policies and procedures and ensures they are executed throughout the store
- Ensures the standards of housekeeping and image are maintained
- Main

  • Assistant Front Store Manager Lg Frmt

    4 weeks ago

    Richmond Hill, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 118 Tower Hill Road, Building C1, Richmond Hill, Ontario, L4E 0K6 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To assist the Front Store Manager (FSM) in managing the...

  • Assistant Front Store Manager

    1 month ago

    Richmond Hill, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 9275 Bayview Ave., Richmond Hill, Ontario, L4C 9X4 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To assist the Front Store Manager (FSM) in managing the human, physical...

  • Assistant Front Store Manager

    4 days ago

    Richmond Hill, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 10620 Yonge Street, Richmond Hill, Ontario, L4C 3C8 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To assist the Front Store Manager (FSM) in managing the human, physical...

  • Store Manager

    2 days ago

    Richmond Hill, Canada Showcase Full time

    **Showcase** “Home of the Hottest Trends” - Where our stores, teams and in-store atmosphere bring the world’s hottest products to life! We are known for creating an engaging and interactive experience for our customers with a challenging and rewarding opportunity for our associates. At Showcase, we celebrate diversity and are committed to creating an...

  • Assistant Front Store Manager

    2 days ago

    Richmond, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 9100 Blundell Rd, Unit 380, Richmond, British Columbia, V6Y 3X9 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to...

  • Assistant Store Manager

    3 days ago

    Richmond Hill, Canada Showcase Full time

    Assistant Store Manager As a Showcase Assistant Manager you will support your Store Manager in contributing to your store’s success by leading with an unwavering focus on delivering a fun and unique guest experience. Accountable for maximizing sales potential by coaching associates' behaviours on the sales floor, setting expectations and ensuring...

  • Assistant Store Manager

    3 days ago

    Richmond Hill, Canada Extra Space Storage Full time

    Will work between multiple stores in the district.Bilingual Spanish preferred.Standard operating hours: 8am to 7pm.Please note that you are applying to a Life Storage branded location operated by Extra Space Storage.As anAssistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offercompetitive...

  • Front Store Manager

    2 days ago

    Bible Hill, Canada MacQuarries Pharmasave Group Full time

    Bible Hill Pharmasave, a part of MacQuarries Pharmasave Group, is currently recruiting for a **Store Manager**. Areas of focus for this role will include Employee Engagement, Customer Satisfaction and Business Growth and Development. Ability to demonstrate an aptitude in all three areas will be required. The successful applicant will oversee all areas of...

  • Store Manager

    2 days ago

    Richmond Hill, Canada Rogers Communications Full time

    At Rogers, our retail team is the heart of our success. They don’t just embrace the latest technology and content—it's part of who they are. They're outgoing and approachable team members who want to share their knowledge and experience with others. They understand that our customers rely on technology to enhance and simplify their lives and they're...

  • Store Manager

    3 weeks ago

    Richmond Hill, Ontario, Canada Fox Group Canada Inc. Full time

    Salary: BRAND: Laline POSITION: Store Manager LOCATION: Hillcrest Who are we? Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry...

  • Store Manager

    20 hours ago

    Richmond Hill, Canada Real Fruit Bubble Tea Inc. Full time

    **Work Location(s) **:Hillcrest Mall - **Are you passionate about bubble tea businesses?**_ - **Are you someone who always thrives to grow and accomplish more?**_ - **If yes, join us today!**_ - **If not now, when?**_ - **If not me, who?**_ Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for...

  • Store Manager

    4 days ago

    Richmond, Canada L'otus Cake Boutique Full time

    Join our team at L'otus Cake Boutique and help us continue to provide exceptional service and products to our customers. At L'otus Cake Boutique, we are proud to be one of the first coffee and dessert shops in Metro Vancouver specializing in Mille Crepe Cakes. We are committed to sourcing exceptional and fresh ingredients to deliver the best Crepe Cake...

  • Store Manager

    1 month ago

    Richmond Hill, Canada Huiyi International Inc Full time

    Conduct the operation of store and responsible for profit target. **Job Requirement**: 1.College Diploma and above, strong organizational and problem solving skills. 2.More than 1 year retail/ customer service management experience. **Salary**: $35,000.00-$50,000.00 per year **Benefits**: - Paid time off Flexible Language Requirement: - French not...

  • Lg Home Electronics Specialist

    4 weeks ago

    Richmond Hill, Canada Match Retail Full time

    Overview: Here at Match Retail, we are passionate about our people, and we are looking for energetic, tech savvy sales representatives who love to share their passion for home electronics products! If you have the gift of gab and enjoy sharing your knowledge, then this is the role for you. As an assisted sales representative you will be assigned to a single...

  • Assistant Store Manager

    1 month ago

    Richmond Hill, Canada Showcase Full time

    **Assistant Store Manager**: As a Showcase Assistant Manager, you will support your Store Manager in contributing to your store’s success by leading with an unwavering focus on delivering a fun and unique guest experience. Accountable for maximizing sales potential by coaching associates' behaviours on the sales floor, setting expectations and ensuring...

  • Store Team Supervisor

    2 days ago

    Richmond Hill, Canada Value Village Full time

    Store Team Supervisor **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...

  • LG Home Electronics Specialist

    3 weeks ago

    Richmond Hill, Ontario, Canada Match Marketing Group Full time

    Overview Here at Match Retail, we are passionate about our people, and we are looking for energetic, tech savvy sales representatives who love to share their passion for home electronics products If you have the gift of gab and enjoy sharing your knowledge, then this is the role for you. Match Retail is a leading sales, merchandising and branded retail...

  • LG Home Electronics Specialist

    4 weeks ago

    Richmond Hill, Canada Match Marketing Group Full time

    Overview Here at Match Retail, we are passionate about our people, and we are looking for energetic, tech savvy sales representatives who love to share their passion for home electronics products! If you have the gift of gab and enjoy sharing your knowledge, then this is the role for you. Match Retail is a leading sales, merchandising and branded retail...

  • Retail Store Supervisor

    20 hours ago

    Richmond Hill, Canada Value Village Full time

    Retail Store Supervisor **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...

  • Retail Store Supervisor

    3 days ago

    Richmond Hill, Canada Savers Full time

    Description Position at Value Village ​​Job Title: Retail Store Supervisor​Who we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...