Room Attendant

4 weeks ago

Kingston, Canada Delta Hotels by Marriott Kingston Waterfront Full time

**ABOUT US**

At Delta Hotels by Marriott Kingston Waterfront, we strive to provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important.

Owned and operated by Diamond Hotels Management Inc. we are committed to delivering exceptional, guest centric hospitality experiences, supporting our associates in meaningful ways, positively impacting the community and integrating sustainable tourism into every part of our business.

Working for our Delta Hotels by Marriott Kingston Waterfront property allows for many growth and development opportunities in each department and property, participating in fun, inclusive employee events, access to discounted Kingston Frontenacs Hockey Tickets, group insurance benefits for full-time employees, hotel discounts for you, your family and friends, and more

***

The Room Attendant is as an important role in our establishment by ensuring the cleanliness and highest quality standards for our guests’ rooms. With attention to detail, efficiency, and effectiveness, you will clean, maintain, and create a welcoming and comfortable atmosphere for our guests during their stay.

**DUTIES & RESPONSIBILITIES**
- Strip and make all beds in guest rooms according to company standards
- Clean all washrooms in guest rooms according to company standards
- Properly vacuum complete carpet area in guest rooms
- Any maintenance problems to be reported to housekeeping immediately
- Any room damages to be reported to housekeeper immediately
- Report any unusual activity on your assigned floor to Housekeeper or Front Desk immediately
- Help laundry as required
- Proper stocking and maintaining of your cart at all times
- Always close drapes, turn off lights and sign check sheets when room is completed
- Ensure all dirty dishes and glasses are taken to the kitchen
- Double check drawers and cupboards to ensure nothing was left behind by guest
- Any items left by guest must be turned into Lost and Found immediately
- All rooms to be cleaned according to company standards
- Ensure room literature is properly placed in rooms
- Advise housekeeper of any outstanding DND rooms after 2:00 p.m.
- Hotel standard is to clean 16 rooms per day.
- Cleaning of public areas
- Always conscientious of Health and Safety when performing duties
- Helps co-workers when need arises
- Performs extra duties from time to time when need arises
- All other duties as assigned

**The above areas of responsibility are not all inclusive and may be amended from time to time.**

**QUALIFICATIONS**
- Minimum completion of Grade 10 education
- Minimum 1 year experience in a cleaning environment, preferably in a hotel setting considered an asset
- Minimum 1 year of customer service
- Flexibility to work any day of the week
- Must be polite, courteous, and customer focused
- Hardworking, reliable, and a team player
- Excellent organizational and interpersonal skills
- Must possess the ability to communicate effectively within a diverse team environment
- Ability to work effectively and collaboratively in a mutli-cultural environment with co-workers, managers, and guests
- Ability to work as a team or independently

**PHYSICAL DEMANDS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to perform duties while standing and/ or walking for the majority of the shift.
- Ability to lift weights up to 30 lbs, push and pull heavy equipment such as cleaning carts and equipment.
- Ability to stoop, bend, stretch, and lift while performing duties.
- Requires regular handling and use of disinfectants, cleaning agents, and chemicals.
- Specific vision abilities required by this job include close vision and distance vision.

**WORKING CONDITIONS**

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is moderate.

**Job Type**: Part-time

**Salary**: $18.50 per hour

Expected hours: 20 - 25 per week

**Benefits**:

- Company events
- Discounted or free food

Schedule:

- 8 hour shift
- Every Weekend
- Monday to Friday

Work Location: In person

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