Calibration Service Technician

3 weeks ago

Ottawa, Canada SCALABLE Network Technologies Full time

Job Locations CA-ON-Ottawa
- Job Number- 2023-13518- Job Function Category (Portal Searching)- Services & Support- Travel- 10-25%- Full Time / Part Time- Full Time (F)**Overview**:

- Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
- Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.**Responsibilities**:
- Work on service assignments with clearly defined objectives.
- Perform manual and automated calibration, adjustments, preventative maintenance, troubleshooting and repair of Keysight and other OEM Test & Measurement electronic test equipment at our Keysight service center and / or on-site directly at our customer's sites. ( ex: Oscilloscope, Spectrum Analyzer, Network Analyzer, DMM, RF Signal generator, EMI receiver, Antennas, light wave/optical instruments, etc )
- Assist in maintaining the laboratory's accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training. Assist in maintaining our pool of production computers ( Operating system & HW/Software installation )
- Establish and maintain close communication with customers both in French and English to ensure we capture and meet customer expectation
- Require to be flexible to work overtime
- Require to be flexible to occasionally work week-ends and/or different shift
- Require to be flexible to travel approx... 30% to 50% of the time**Qualifications**:

- This key role requires the following skills:
- A.E.C / D.E.C. in Electronics (Telecommunication) or equivalent years of experience.
- 4-7+ years' Experience in Field Customer Support of Test and Measurement instruments is preferred
- The level of role will be based on applicable experience, education and skills; would consider new graduates with Electronic Telecommunications college diploma with ability to train
- Must have good RF/ Microwave fundamental knowledge
- Must have strong verbal and written communication skills to interface with customers and peers. (fluency in French and English if preferred)
- Demonstrated initiative and drive to expand technical knowledge
- Must be capable to work in a changing priorities environment to meet strict performance metrics
- Ability to produce detailed assessment reports and summaries using MS Office products
- Must have computer troubleshooting skills & Windows operating system advanced background
- Must have Valid driver's license and good driving record

Careers Privacy Statement
- **Keysight is an Equal Opportunity Employer.**
- Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

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