Sales Coordinator

3 months ago

Edmonton, Canada Spartan Controls Ltd. Full time

Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.

Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.

Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.

**Summary**:
We are currently seeking a** Sales Coordinator** for our team in Edmonton.

In this role, you are responsible for processing and managing customer orders from receipt to delivery, coordinating shipments, status reporting, and ultimately ensuring customer satisfaction throughout the process. This is a great opportunity for anyone looking for a career in a dynamic, customer-centric, technical sales organization.

This role will report to the Manager, Sales Coordinators.

**Role and Responsibilities**:

- Process and acknowledge customer purchase orders in a timely manner with a high degree of accuracy and attention to detail
- Perform Purchasing functions which include order entry into various business systems, order management, expediting, and following-up
- Creating an exceptional customer experience by managing deliverables from order through to shipment and proactively communicating with customers on order status changes
- Work with production planners and technicians to coordinate product assembly and testing, processing change-orders and modifications as required
- Maintain accurate, organized, and up-to-date records
- Reviewing Terms and Conditions and commercial requirements
- Continually assess and prioritize workload based on customer requirements
- Establish and nurture strong relationships with customers, suppliers, and internal partners
- Communicate and collaborate with Application Specialists, Account Managers, shop personnel and other internal partners to exceed customer expectations

**Qualifications and Skills**:

- Post-secondary education, previous experience, or course work related to purchasing, business, finance, logistics, or inside sales preferred
- Experience with SAP an asset
- Logical thinker, ability to solve problems, make decisions, and adapt quickly to changing priorities
- Well-developed organization and administrative skills, detail-oriented, highly accurate
- Excellent English communication both oral and written
- Experience with Microsoft Office and Excel an asset
- Self-motivated, dependable, and accountable
- Customer-centric mindset, do-what-it-takes approach
- Customer service or leadership experience an asset (i.e., sales, retail, restaurant, coaching, teaching)

Close Date: October 14, 2024 (11:59 pm MST)

IND123

Requisition ID: 1291

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