Communication Advisor, Digital Health

3 months ago


Burlington, Canada Joseph Brant Hospital Full time

**Position Number**:188482-67**Position Available**:Communication Advisor, Digital Health
**Status**: Temporary Full Time (1.0 FTE)**Contract End Date**:September 30, 2026
**Department**: Corporate Communications
**Union**: Non Union
**Shifts**:Days**Rate of Pay**:$39.44-$49.31/hr**Posting Date**:August 30,2024**Closing Date**:September 13,2024**About Joseph Brant Hospital**:
Joseph Brant Hospital (JBH) is a full-service community teaching hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. JBH is honoured to be recognized as one of Hamilton Niagara’s Top Employers for eight (8) consecutive years, with a skilled staff of 194 physicians, 1,911 full
- and part-time staff, and more than 300 volunteers.

JBH is a Clinical Education site in conjunction with McMaster University, and designated as an Academic Community Teaching Hospital. Its expanded campus includes the state-of-the-art Michael Lee-Chin & Family Patient Tower, featuring a new Emergency Department, 295 acute inpatient beds, 9 new Operating Rooms, and post-anaesthetic care unit to support expanded medical, surgical, and outpatient services. JBH is also a partner member of the Burlington Ontario Health Team (OHT).

**Position Summary**:
Be part of a strong team leading digital health transformation at Joseph Brant Hospital We are looking for a creative, innovative and solutions-driven individual who can skillfully harness the power of communications to drive organisational change and employee engagement.

This position will play a critical role in the successful adoption of a new Health Information System (HIS) at the hospital, which will modernize and improve patient care services. We are looking for a seasoned communications professional with advanced skills and experience in developing, designing and implementing impactful change communications and marketing strategies.

This position is eligible for JBH’s hybrid work model, a combination of onsite and remote work.

**Reporting Relationships**:
**Duties and Responsibilities**:

- Works in close collaboration with the HIS cross-departmental team on communications and engagement plans, activities and deliverables, providing expert guidance on change communications strategies and messaging.
- Leads the development and implementation of innovative marketing and engagement campaigns (including messaging, creative concepts, collateral and staff events) that will generate excitement and urgency among staff and physicians to adopt the new system.
- Develops HIS project brand and brand guide with consideration to vendor and partner branding guidelines.
- Creates content and communications materials for digital platforms, web, social and print.
- Fosters positive and productive relationships with internal and external stakeholders, including executive sponsors, to build buy-in and support for communications plans and strategies. Skilled at effectively presenting recommendations and ideas to project team and leaders.
- Works closely and collaborates other members of the Corporate Communications team in areas where communications work may intersect or overlap with HIS, such as the implementation of an internal communications strategy, the launch of a new website and centralized content planning and scheduling.
- Champions data-driven decision-making; establishes, monitors and interprets key metrics to identify challenges and opportunities to support the change management plan.
- Identifies communication needs by working closely with stakeholders and attending project meetings.
- Self-starter capable of creating and managing communications projects from inception to completion with mínimal supervision. Able to work independently and within a team.
- Integrates best practice in communications and change management in all activities.

**Qualifications & Experience**:
***Required**:

- Completion of post-secondary education in Public Relations, Communications, Marketing, Journalism, or a related field.
- At least 5 years of work experience in communications.
- Strong strategic communications skills and proven experience in spearheading highly effective communications plans for both internal and external audiences to support large-scale, multi-phase, organization-wide projects with diverse audiences.
- Proven experience in developing and leading successful marketing campaigns.
- Strong creative and communications skills, including writing, editing, photography, video and graphics. Ability to translate complex and technical information into easy-to-understand and compelling content for internal and external audiences.
- Experience managing social media platforms (including Facebook, Twitter, Instagram, and LinkedIn), including monitoring, analyzing and reporting on activity as well as potential or emerging risks.
- Experience in delivering and/or supporting virtual and in-person


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