Store Lead

2 weeks ago

Mississauga, Canada Moores Full time

**Job Description**:
**Reports to Store Manager**:
As a Store Lead, you are expected to partner with your Store Manager (SM) to provide support in assisting the store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty. You may also be assigned additional management development opportunities.

**To be successful in this role the role you will**:

- Inspire store team to achieve their best performance
- Execute to maximize growth and potential
- Create an engaged and inclusive store environment
- Elevate the customer experience through operational excellence
- Exceed customer expectations in all interactions

**Leadership**:

- Partners with Store Manager and management team to assist in leading store staff to achieve sales, service, and operational expectations when assigned as the manager on duty or to open/close the store.
- Supports the Store Manager and management team efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard.
- Models company values and leads by example as an active coach.
- Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities based on expectations set by the Store Manager.
- Collaborates with the Store Manager and management team to assist in recruiting store staff and embraces diversity by contributing to an inclusive store environment.

**Performance**:

- Supports the Store Manager and management team in the achievement of store business plans, including sales, customer service and operational goals.
- Assists the Store Manager and management team in executing game plans and following up on execution to maximize sales and drive consistent performance results.
- Partners with Store Manager and management team to present opportunities with fact-based information and recommendations.
- Understands how to leverage store reports to understand decisions made to drive the store business.
- Participates in driving business outreach opportunities and communicate leads to Store Manager.
- Identifies performance opportunities and partners with Store Manager and management team to contribute to development of a plan to address and manage issues effectively.

**Operational Excellence**:

- Partners with Store Manager and management team to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise.
- Assists Store Manager and management team with training store staff on all internal operational functions as assigned.
- Stays informed on corporate communication, directives, initiatives, policies and procedures.
- Supports the Store Manager and management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.

**Workplace**:

- Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
- Supports a culture of learning and development, ensuring training tools are leveraged.
- Serves as a role model to all store team members and provide enthusiastic motivational leadership.
- Assists the Store Manager and management team to create a steady pipeline of external talent through recruitment.
- Partners with Store Manager and management team to conduct regular store meetings ensuring all store team members are up to date with company directives.

**Customer Experience**:

- Assists the Store Manager and management team to train the store team on the customer service expectations and create an exceptional customer experience.
- Supports the Store Manager and management team to lead the store team to exceed customer expectations and achieve a high Net Promoter Score (NPS).
- Understands how to leverage customer feedback to understand decisions made by Store Manager to allow for appropriate action to prevent or resolve customer concerns.
- Collaborates with the Store Manager and management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.

**Physical Requirements**
- Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

**Qualifications**:

- Minimum of 1 year of Retail or Sales experience.
- Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
- Self-motivated, results oriented, strategic thinker.
- Strong organizational and leadership skills.
-

  • Store Lead

    2 weeks ago

    Mississauga, Canada Moores Full time

    **Reports to Store Manager**: As a Store Lead, you are expected to partner with your Store Manager (SM) to provide support in assisting the store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned...

  • Lead Receiver

    1 month ago

    Mississauga, Canada Mission Thrift Store Full time

    The Lead Receiver is in charge of greeting customers, overseeing donations and miscellaneous deliveries, and supervising a team of Receivers. Accountable to the Store Manager, the Lead Receiver ensures that merchandise is immediately inspected, sorted into commodities and staged appropriately in the receiving area, ready for pick-up by the warehouse and...

  • Store Lead

    4 weeks ago

    Mississauga, Canada Domino's Pizza | Empire Pizza Full time

    We are happy that you are interested in joining the Domino’s team! The Store Lead is a store manager role. Their job at its core is to ensure that the store delivers an exceptional customer experience. The Store Leads primary responsibility is thus ensuring that the Domino’s Product, Service and Image standards are upheld and exceeded at all...

  • Store Lead

    3 weeks ago

    Mississauga, Canada Moores Full time

    Reports to Store Manager: As a Store Lead, you are expected to partner with your Store Manager (SM) to provide support in assisting the store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned...

  • Store Lead

    4 weeks ago

    Mississauga, Canada MOORES Full time

    Reports to Store Manager: As a Store Lead, you are expected to partner with your Store Manager (SM) to provide support in assisting the store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store...

  • Store Lead

    1 week ago

    Mississauga, Ontario, Canada MOORES Full time

    Reports to Store Manager:As a Store Lead, you are expected to partner with your Store Manager (SM) to provide support in assisting the store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store...

  • Store Lead

    3 weeks ago

    Mississauga, Canada Mastermind Toys Full time

    **We’re hiring! Mastermind Toys - Canada’s Authority on Play - has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 38 years later, Mastermind Toys is...

  • Store Lead

    1 month ago

    Mississauga, Canada Domino's Pizza Canada Full time

    We are a team that operated multiple stores in five cities across Southern Ontario.We are happy that you are interested in joining the Domino’s team!The Store Lead is a store manager role. Their job at its core is to ensure that the store delivers an exceptional customer experience. The Store Leads primary responsibility is thus ensuring that the...

  • Retail Store Manager

    2 days ago

    Mississauga, Canada Tip Top Tailors Store - Square One Full time

    _**Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!**_ **Grafton Apparel Ltd., owner and operator of Tip Top, George Richards & Mr. Big & Tall Menswear is a Canadian company that has been in business for over 100 years. Taking its strength from...

  • Part-Time Store Lead

    1 week ago

    Mississauga, Ontario, Canada Sephora USA, Inc Full time

    Job ID: 249492Store Name/Number: ON-Heartland (0896)Address: Heartland Town Centre 6075 Mavis Road Space #19, Mississauga, ON L4V 1E3, Canada (CA)Full Time/Part Time: Full Time Position Type: Regular You'll love working here... The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location....

  • In-store Marketing Lead Square One

    3 weeks ago

    Mississauga, Canada Hudson's Bay Full time

    **Location**: MISSISSAUGA, Ontario, Canada **Category**: Stores **Job Opened**: June 5th, 2023 **Education**: High School Diploma/GED **Job Number**: 23000214 **Job Type**: Full-Time **Remote**: No **Day in the Life**: The role of an In-Store Marketing Lead is pivotal in the overall Customer Experience, through executing on the Marketing, Visual and...

  • Millwork Machining Lead Hand

    2 days ago

    Mississauga, Canada Provincial Store Fixtures Ltd. Full time

    **Provincial Store Fixtures Ltd.** **910 Central Parkway West Mississauga, ON L5C 2V5 (Square 1 Area)** - **"NOW HIRING NIGHT SHIFT LEAD HAND- MILLWORK MACHINING "**_ *This is a hands-on Supervisor position that leads a team of machine operators on a Night shift from _**11:30 PM TO 8:00 AM. **_**This position will be expected to work on the Morning OR...

  • Store Leader

    4 weeks ago

    Mississauga, Canada Activate Games Full time

    **Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are looking to expand our store operations team with the addition of a Store Leader. The Store Leader at Activate works under the direction of the Regional Leader. The Store Leader will be expected to lead and collaborate with their...

  • General Manager

    1 week ago

    Mississauga, Canada Mission Thrift Store Full time

    Attention retail management professionals and thrift enthusiasts! Are you looking for ways to reflect the love of Christ in your work in more tangible ways? Are you a relationship-centred operational powerhouse looking for the next challenge? We're seeking a visionary General Manager to take the reins of our bustling retail operation, where every dollar...

  • Store Manager

    5 days ago

    Mississauga, Canada CRATE & BARREL Full time

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...

  • Store Manager

    7 days ago

    Mississauga, Ontario, Canada CRATE & BARREL Full time

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...

  • Store Manager

    3 weeks ago

    Mississauga, Canada Spiritleaf Meadowvale Full time

    **Store Manager** It’s your story. It’s our platform. Be a part of a movement that will change how the world sees, hears and feels about Cannabis. **Spiritleaf - Guelph** is looking for a Store Manager to lead and inspire by taking a forward-thinking approach to the retail experience. You will drive sales and create an environment that is engaging,...

  • Store Team Lead

    1 week ago

    Mississauga, Canada Vessi Full time

    Vessi is a category-defining footwear and apparel brand with roots in Vancouver, Canada. At Vessi we know that water is a magical ingredient for happiness and peace, and since 2018, we've been on a mission to welcome the water and share it with the world. That’s why we create 100% waterproof products that make experiencing the magic of water easier and...

  • Store Manager

    3 weeks ago

    Mississauga, Canada Foot Locker Full time

    **Overview** You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience,...

  • Store Manager

    2 weeks ago

    Mississauga, Canada Foot Locker Full time

    **Overview** You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience,...