Banquet Porter

The Insignia hotel is a unique hotel with rich history and charm. Formerly known as the Drawbridge Inn, our hotel was initially built in the 1960’s. Throughout the history of Sarnia, the drawbridge was the place to be. Today, The Insignia Hotel is part of the Tribute Portfolio Collection, and we continue to grow and prosper with the beautiful city of Sarnia. We offer a full-service 84 room hotel with amazing amenities such as saltwater pool, dry saunas, gym, fine dining restaurant and bar. We also have a private banquet hall and drawbridge room available for business, conferences, and leisure events.

**WHAT WE ARE LOOKING FOR**:
**WHAT YOU WILL DO**:
A banquet porter does a set up and complete final breakdown of banquet spaces, by cleaning the room, and cleaning and returning equipment to its proper location. Set up, stock, and maintain work areas. Banquet porters may work in a variety of venues as the location of events to which they are assigned can vary but is located within The Insignia Hotel. Banquet porter should be available to work on call due to the nature of the banquet business.

**JOB RESPONSIBILITIES**:

- Set up the banquet facilities according to function sheet requirements in a timely manner.
- Transport and set up tables, chairs, and other equipment, drape tables, set glassware and silverware, fold napkins, prepare drinks and place table centerpieces.
- Set up buffet and food and beverage stations, inspect for cleanliness and functionality prior to opening for guests.
- Attend pre-function meetings and review all information pertinent to set-up and service of the group.
- Maintain complete knowledge of service requirements for assigned functions: Floor plans; Groups' names and background; Type of functions and expected attendance/guarantee numbers; Scheduled hours of service; Special requests/arrangements; Audio Visual requirements; Order of service, traffic flow in room.
- Properly clean and fill table complements (salt and pepper, sugar, breadbaskets, etc.)
- Refresh meeting rooms as needed.
- Break down the setup, transport and store tables, chairs, remove soiled linens, centerpieces and banquet equipment after all functions and place equipment back in its proper storage.
- Return all food to the kitchen. Break down and properly store designated condiments (butters, cream, dressings, etc.).
- Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens.
- Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas to include the floor, carpet, walls, walks, doors, windows, heating/air conditioning units, etc. Bring any deficiencies to the attention of a Captain or Manager.
- Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions.
- Adhere to local and government compliance with health and safety regulations to ensure a clean and safe work environment for guests and employees.
- Maintain knowledge of all safety and emergency procedures and is aware of accident prevention policies. Report accidents, injuries, and unsafe work conditions to the supervisor or manager.
- Remain, at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Ensure that the appropriate level of confidentiality and security for all guest and company information is achieved, aiding in creating a feeling of comfort and confidence for guests.
- Maintain high standards of personal appearance and grooming, which include wearing proper uniform and a name tag when working.
- Notify Loss Prevention immediately of found items if guest has departed.
- Perform other duties as assigned by supervisor.

**SKILLS AND QUALIFICATIONS**
- Ability to communicate fluently in English.
- Previous experience as a porter is preferred, but not required.
- Any banquet experience is an asset.
- Must be able to meet the physical demands of the job: stand for long periods of time, climb stairs, carry heavy objects (80+ pounds)
- Excellent interpersonal, communication and customer service skills
- Work as part of a team to maintain guest satisfaction.
- Follow instructions provided for each specific event.
- Flexibility to work early mornings, late nights, weekends, holidays, and on call.

The Insignia team’s goal is to create a welcoming environment for all guests and employees. We want to offer a renewed experience, where elegance and refinement is served with vibrant authenticity. We want our team to be honest, engaging, and willing to work and grow with us.

**Job Type**: Part-time

**Salary**: $17.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Weekends as needed

Application question(s):

- Have you ever attended a