Optometric Assistant

LMC Healthcare (LMC) is Canada’s largest specialist care provider in diabetes & endocrinology. We’re transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before. LMC has 13 multi-disciplinary centers of excellence and 22 clinical research sites located in 3 provinces (Ontario, Alberta, and Quebec). Our 60+ Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified Medical Office Administrators, Medical Assistants, Registered Nurses, Registered Dietitians, Physician Assistants, Pharmacists, Optometrists, Opticians, Optical Assistants, Chiropodists and Clinical Research Professionals.

Currently, our growing team is looking for an **Optometric Assistant** who can work with us on a **permanent part-time** basis at our **LMC Scarborough** location. This position requires 2 days of in clinic work and 1 flexible day where work can be performed remotely.

**Responsibilities**:

- Greeting patients in person, by telephone, or online
- Booking/Scheduling appointments
- Marking recalls and cold calls to book appointments
- Pretesting patients and other auxiliary tests
- Explain procedures and costs to patients
- Check in and check out patients in clinic
- Facilitate patient referrals to other health care professionals
- Assisting in ordering of contact lenses
- Ensuring the office is billed properly for orders and proper credits are issued

**Requirements**:

- High School or College Graduate
- Excellent verbal and communication skills
- Strong interpersonal skills, friendly and caring, outgoing personality
- Customer service experience is essential
- Confidence in cold calling
- Must be proficient with computers and excel spread sheets
- Able to follow directions and take personal responsibility for actions
- Must demonstrate strong time management and organizational skills
- Ability to work independently and in a team
- Passion for learning and dealing with people
- Able to follow through on tasks with attention to detail
- Able to multitask

LMC Healthcare is an organization committed to ensuring accessible services and communications to individuals with disabilities. Once an applicant has been selected for an interview, requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their accommodation needs known when contacted.

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